Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William  Guanche

William Guanche

Naples,FL

Summary

Dynamic marine professional with extensive experience as a Boat Captain at Smokin Hooks, recognized for enhancing customer satisfaction through exceptional service and effective crew leadership. Proficient in navigation and critical decision-making, I consistently ensure passenger safety while fostering teamwork and collaboration among crew members to achieve operational excellence.

Overview

25
25
years of professional experience

Work History

First Officer

Naples Princesses
09.2021 - Current
  • Maintained strict adherence to CGR ensuring a consistent level of service and safety
  • Improved on-time performance by effectively managing time-sensitive tasks during trips preparations.
  • Collaborated with the Captain and crew members to ensure smooth communication and coordination during charters

Boat Captain

Smokin Hooks
09.2021 - 04.2024
  • Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
  • Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
  • Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
  • Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
  • Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
  • Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
  • Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
  • Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
  • Managed financial aspects of the vessel''s operation by tracking expenses, creating budgets, and handling payments from clients.
  • Developed detailed voyage plans, accounting for weather conditions, fuel consumption, and port availability to optimize travel time.
  • Coordinated logistics at ports-of-call including customs clearance procedures, docking arrangements, refueling activities, and waste disposal management.
  • Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
  • Provided swift emergency response when needed by utilizing expert knowledge in first aid procedures as well as search-and-rescue operations at sea.
  • Collaborated with crew members to ensure smooth operations, maintaining a professional work environment on board.
  • Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.

Marine Technician

All Marine Services
04.2021 - 08.2021
  • Assisted in training new marine technicians in various aspects of ship maintenance procedures to ensure optimal specialized training courses, workshops, and seminars to stay current with industry trends and best practices.
  • Completed diagnosis and repairs of marine engines and drive transmissions.
  • Contributed to a clean marine environment by ensuring compliance with environmental regulations for waste disposal and pollution prevention measures.
  • Enhanced vessel performance by conducting regular maintenance checks on marine engines and equipment.

Boat Builder

Rodrift Boat
07.2019 - 03.2021
  • Ensured timely delivery of high-quality boats by diligently tracking progress against project timelines and adjusting workflows as needed.
  • Streamlined communication between departments, resulting in a more cohesive and efficient working environment.
  • Coordinated with sales teams to provide accurate estimates on lead times for prospective clients.
  • Collaborated with the design team for successful completion of custom boat projects, adhering to strict specifications and deadlines.
  • Achieved cost savings through strategic sourcing initiatives, resulting in increased profitability for the company without compromising product quality or performance.
  • Increased boat production efficiency by implementing new construction techniques and optimizing workflow processes.

Boat Captain and Fishing Manager

Avalon Fishing and Diving
02.2010 - 06.2019
  • Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
  • Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
  • Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
  • Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
  • Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
  • Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Fly Fishing Guide

Avalon
04.2003 - 07.2010
  • Collaborated with other guides and outfitters to share knowledge and resources, fostering a sense of community within the industry.
  • Increased repeat bookings by building rapport with clients and consistently delivering outstanding service during guided trips.
  • Facilitated memorable outdoor experiences by educating clients about aquatic ecosystems, conservation efforts, and responsible fishing practices.
  • Maximized client enjoyment through well-planned itineraries that highlighted prime fly fishing locations within the region.

Comercial Fishing Captain

Pescaiala
04.2000 - 02.2003

Directed team through diverse fishing assignments.

Maintained a secure environment during entire work assignments and travel periods.

Managed servicing protocols for safety systems.

Education

Class A CDL - Truck Driver

Metropolitan CDL School of Miami
Miami, FL
11.2024

Boat Captain 6 Parks - Boat Captain

Cape Coral Boat Captain Scool
Cape Coral, FL
09.2021

Fishing Captain - Fishing

Fishing Captain Scool
Havana Cu
06.2020

500 Ton Captain License - Boat Captain

Marine Academy
Havana Cu
06.2010

Not Graduated - Physics

Havana University
Havana Cu
09.1998

Skills

  • Teamwork skills
  • Navigation proficiency
  • Instrument interpretation
  • Flight deck management
  • Critical decision-making skills
  • Passenger safety
  • Collaborative team player
  • Analytical problem-solving skills
  • Weather analysis
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Team collaboration
  • Effective communication
  • Crew leadership
  • Physical fitness
  • Team building
  • Route planning
  • Navigation systems understanding
  • Time management abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional

Timeline

First Officer

Naples Princesses
09.2021 - Current

Boat Captain

Smokin Hooks
09.2021 - 04.2024

Marine Technician

All Marine Services
04.2021 - 08.2021

Boat Builder

Rodrift Boat
07.2019 - 03.2021

Boat Captain and Fishing Manager

Avalon Fishing and Diving
02.2010 - 06.2019

Fly Fishing Guide

Avalon
04.2003 - 07.2010

Comercial Fishing Captain

Pescaiala
04.2000 - 02.2003

Class A CDL - Truck Driver

Metropolitan CDL School of Miami

Boat Captain 6 Parks - Boat Captain

Cape Coral Boat Captain Scool

Fishing Captain - Fishing

Fishing Captain Scool

500 Ton Captain License - Boat Captain

Marine Academy

Not Graduated - Physics

Havana University
William Guanche