Todd Juneau
Byron,GA
Summary
As an experienced Production Technical Specialist with 7 years of expertise in quality control, technical support, and statistical data analysis, I have demonstrated strong leadership skills. I have successfully managed quality assurance processes and provided technical guidance, ensuring that my team operates at its best. My ability to train and supervise staff, ensuring adherence to industry standards, and enhancing operational efficiency, is a testament to my leadership. I am ready to leverage my supervisory background to contribute to the company's growth and quality excellence. Performance-driven Technical Specialist enthusiastic about improving business IT standards and optimizing resources. Eager to leverage [ years of field experience in new position with room for advancement.
Overview
7
7
years of professional experience
Work History
Production Technical Specialist
Quality/CMI AMC
05.2022 - Current
- Conduct comprehensive testing and inspection of products at various stages of production process to ensure quality compliance
- Perform visual and physical checks on products, including cartons of various die sizes and shapes, and conduct quality tests (Delta E readings, Score Bend Testing, Opening force, glue line placement, handle drop test, etc.)
- Maintain accurate documentation of quality issues and machine adjustment notices
- Apply statistical process control (SPC) guidelines for quality checks and data documentation
- Disseminate color variations against approved color masters or artwork
- Manage essential data entry functions and daily records, including case counts and shift reports
- Collaborate with packers and team members to address quality problems and ensure smooth operations
- Train new quality control technicians and liaise between quality control department and management
- Perform other duties as assigned by supervision.
Technical Services Advisor
Sorting TEAM
11.2017 - Current
- Assessed the validity of quality claims and provided technical support during material or packaging machine qualifications
- Acted as the Subject Matter Expert for GPI Products and various types of packaging machinery
- Worked closely with sales and operations teams to communicate carton quality issues
- Conducted in-depth analysis and troubleshooting of high-speed packaging machinery systems
- Supervised and trained customer technicians on complex mechanical/setup procedures
- Supported GPI carton manufacturing and sales teams in process and design improvement projects
- Travelled extensively for direct maintenance, setup, timing, testing, and troubleshooting of packaging machinery
- Handled customer inquiries and complaints and solved problems effectively
- Conducted training sessions for customer staff in the safety, operation, and maintenance of machinery
- Participated in process improvement initiatives, cost reduction initiatives, and product development projects
- Managed travel arrangements, expense, service, and trip reports.
Education
Bachelor of Science - Operators Management
Central Georgia Technical College
05.2026
Diploma -
Radford High School
01.2008
Skills
- Quality Control & Assurance
- Statistical Data Analysis
- SPC Guidelines
- Visual & Physical Inspection
- Problem-solving
- Documentation & Record Keeping
- Data Entry & Management
- Team Collaboration
- Training & Development
- Technical Liaison
- Customer Management
- Technical Support
- Troubleshooting
- Leadership & Supervision
- Process Improvement
- Communication Network Management
- Safety Procedures Implementation
- Machinery Proficiency
- Proficient in Microsoft360 applications
- SAP
- RFGen
- ADP
- Clerical and computer skills
Timeline
Production Technical Specialist
Quality/CMI AMC
05.2022 - Current
Technical Services Advisor
Sorting TEAM
11.2017 - Current
Bachelor of Science - Operators Management
Central Georgia Technical College
Diploma -
Radford High School