Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Franny Reyes

Monmouth Junction,NJ

Summary

Highly Motivated, Creative, Responsible Independent, deep diving and eager to learn professional, seeking a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills, driven studen leveraging studies in computer science and technology. I am curious to learn my endeavors will never end.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
12.2020 - 02.2024
  • Walked my department and removing barriers to provide a safe workplace.
  • In charge of SOS activities, assessing my department work wise, hand scanners,conveyor issues and handoffs, shift plans to build a staffing plan.
  • monitoring associate hours, indirect jobs according to planned hours.
  • collaborating with all departments to ensure a consistent workflow.
  • tracked productivity such as individual rates and department rate through the day.
  • remove barriers to hit rate and volume 95% of the time
  • enforcing safety rules of no ear buds and no phones on the floor
  • deliver the best handoffs to set the following shift for success.
  • creating chime groups for open communication and setting standard work across all shifts.
  • deep dive on problem solve through creating a quip files of concurrent problem solve and providing solutions.
  • coach associates on best practices.


Food Service Worker

Taco Bell
04.2020 - 05.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction
  • circulated kitchen area to receive work assignments and identify support tasks
  • worked closing shift making sure everything is clean for the next morning
  • checking in inventory from the trucks making sure everything was put away properly
  • making sure money was in the safe for the managers to count the next day


Head Hostess

Palace Of Asia
02.2019 - 11.2020
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

No Degree - Computer Science

Grand Canyon University
Phoenix, AZ
03.2026

High School Diploma -

Middlesex County Vocational And Technical Schools
East Brunswick, NJ
05.2020

Skills

  • Building customer trust and loyalty
  • Efficient and detail-oriented
  • Calm and professional under pressure
  • Communication
  • Creative problem solving
  • Conflict resolution
  • Management skills
  • Learning/ adaptability

Languages

Spanish
Native or Bilingual

Timeline

Process Assistant

Amazon
12.2020 - 02.2024

Food Service Worker

Taco Bell
04.2020 - 05.2021

Head Hostess

Palace Of Asia
02.2019 - 11.2020

No Degree - Computer Science

Grand Canyon University

High School Diploma -

Middlesex County Vocational And Technical Schools

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Franny Reyes