Robert Onusko
Daytona Beach,FL
Summary
Highly skilled Senior Banker with 4 years of experience in delivering exceptional customer service. Proven track record of building and maintaining strong relationships with clients to understand their financial needs and offer personalized solutions. Strong communication, interpersonal, and problem-solving skills, with a commitment to delivering premier financial service.
Overview
4
4
years of professional experience
Work History
Service Manager
Chipotle
12.2020 - 08.2022
- Provided daily sales forecasting for food prep and labor allocations and facilitated day-to-day operations as the shift leader
- Utilized cash-flow, P&L, and inventory sustainability to minimize losses.
- Demonstrated proficient knowledge of food safety and handling during EcoSure audits and ServSafe exam
Assistant Manager
Chick-Fil-A
- Forecasted weekly sales to aid in proper staffing model week over week
- Managed BOH daily operations
- Professionally handled client de-escalations and dissatisfied customers
Relationship Banker
Bank of America
08.2023 - Current
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
Senior Banker
Bank of America
10.2024 - Current
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Exceeded sales goals in monthly performance based scorecards and balance growth on consistent basis.
- Developed advanced product knowledge to share current information while generating and delivering clientele retention.
Education
Bachelors Degree - Food and Resource Economics
University of Florida
Gainesville, FL05.2023
Skills
- Portfolio Management
- Consumer Banking
- Microsoft
- Sales
- Economic forecasting
- Risk management policies
Timeline
Senior Banker
Bank of America
10.2024 - Current
Relationship Banker
Bank of America
08.2023 - Current
Service Manager
Chipotle
12.2020 - 08.2022
Assistant Manager
Chick-Fil-A
Bachelors Degree - Food and Resource Economics
University of Florida
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