Microsoft Windows Server
Brendan L. Chamness
IT Specialist
Lancaster,CA
Summary
Hardworking, energetic, and adaptable IT professional with 10 years of mixed experience, looking to master current skills and acquire more knowledge within the field.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
IT Specialist
Bartz-Altadonna Community Health Center
Lancaster, CA
01.2020 - Current
- Provide remote and onsite desktop support to 150+ employees across multiple locations, fulfilling support tickets via service desk portal.
- Perform installation and maintenance of network racks and appliances, as well as copper and fiber runs when needed.
- Configure and maintain new and existing devices, which include: PCs, printers, mobile devices, and IP phones.
- Tag and track all incoming/outgoing equipment with asset management software.
- Assist HR with onboarding, creating employee emails, extensions, device agreements, and account credentials.
- Collaborate with vendors to resolve existing issues, refresh supplies, as well as inquire about new products and services.
- Meet with the Director of Information Technology weekly to discuss current and future projects, policies, and concerns.
IT Consultant
Freelance
Lancaster, CA
01.2010 - Current
- Provide IT services to residential and commercial clients, onsite and remotely.
- Perform research, recommend and implement new products and services, based on client needs.
EasyTech Associate
Staples
Lancaster, CA
08.2014 - 11.2016
- Performed diagnostics and repaired customer PCs, smartphones, and printers, in-store and on-site.
- Recommended devices, software, accessories, and supplies to customers based on wants and needs, while meeting or exceeding sales goals.
Education
High School Diploma -
Lancaster High School
Lancaster, CA 08.2005 - 06.2010
Skills
Desktop Support
Network Diagnostics
Device Imaging/Deployment
Disaster Recovery
Asset Management
User Credential Management
Support Ticket System Management
EHR Support
Staff Education and Training
Certification
CompTIA A+ (WEV6QN1V6RLLVXCD)
Additional Activities
2020 -
BACHC
Volunteer
- Worked as a volunteer, providing IT support to medical staff and planning logistics for several COVID vaccine events.
Software
Microsoft Exchange Admin
Microsoft Office
Comodo Endpoint Manager
Epic EHR
Ubiquiti UniFi
Sangoma PBX
Timeline
CompTIA Security+ (RRJG2GX0P706F8C9)
05-2022
CompTIA Network+ (TVED2JP9QR5LVKGQ)
11-2020
IT Specialist
Bartz-Altadonna Community Health Center
01.2020 - Current
CompTIA A+ (WEV6QN1V6RLLVXCD)
10-2018
EasyTech Associate
Staples
08.2014 - 11.2016
IT Consultant
Freelance
01.2010 - Current
High School Diploma -
Lancaster High School
08.2005 - 06.2010