Samantha Peters
Lancaster
Summary
Professional care worker with proven track record in providing compassionate and effective support to individuals with varying needs. Adept at developing strong relationships, ensuring seamless team collaboration, and adapting to changing requirements. Skilled in personal care, medication management, and activity planning, consistently delivering high-quality results in fast-paced environments. Reliable, flexible, and focused on achieving best outcomes for clients.
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Developed strong interpersonal and problem-solving abilities in supportive care environment. Excel at communication and providing personalized care. Seeking to transition into new field where these skills can be effectively utilized and further developed.
Personable, compassionate, and dedicated to providing excellent support and care. Understands importance of empathy and communication, combined with basic medical assistance and daily living support skills. Committed to making positive impact in lives of those in need through personalized care and attention.
Overview
8
8
years of professional experience
Work History
Attendant Care Worker
Guidance Center
06.2024 - Current
- Provided meal assistance, including preparation of special diets and feeding support, guaranteeing adequate nutrition for clients.
- Ensured client safety through constant monitoring and timely reporting of any incidents or concerns.
- Facilitated social interactions and community engagement for clients to promote mental wellbeing.
- Assisted in maintaining a structured daily routine for clients while addressing their unique preferences and cultural considerations.
- Collaborated with interdisciplinary team members to develop comprehensive care plans tailored to individual client needs.
- Adapted quickly to changing circumstances or new information about a client''s health status to ensure seamless continuity of care.
- Utilized problem-solving skills when faced with challenging situations involving physical or emotional stressors impacting clients.
- Fostered strong relationships with clients built on trust, empathy, and respect for their dignity throughout the caregiving journey.
Sales Associate, Cashier
Family Center Farm & Home
08.2018 - Current
- Assist customers with product selection, sales, and returns
- Complete purchases with cash, credit and debit payment methods
- Foster relationships with customers to expand customer base and enhance loyalty and retention
- Work flexible schedule to accommodate changing customer levels
- Answer incoming telephone calls with professional and knowledgeable responses
- Attend specialized product trainings to educate associates on industry trends
- Replenish floor stock and process shipments to ensure product availability for customers
- Develop and execute sales promotions
Patient Care Tech
Mosiac
10.2023 - 05.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Revenue Cycle Coordnaitor
Amberwell Atchison
09.2021 - 08.2023
- Actively participated in industry conferences and workshops to stay current on best practices for maximizing revenue cycle performance.
- Enhanced data accuracy in financial reporting by closely monitoring revenue cycle metrics and flagging discrepancies.
- Optimized charge capture processes, resulting in increased net revenue for the organization.
- Conducted regular audits of billing records to ensure compliance with industry regulations, minimizing potential risk exposure.
- Established strong relationships with insurance providers to expedite claims processing and secure timely payment of services rendered.
- Maintained strict adherence to regulatory guidelines by staying informed on changes in healthcare legislation affecting revenue cycle operations.
- Partnered with hospital leadership to identify revenue cycle challenges, developing strategic solutions that directly addressed problem areas.
- Worked closely with IT department to implement system enhancements that improved billing efficiency and accuracy.
- Streamlined revenue cycle processes by implementing efficient workflow strategies and reducing claim denials.
Waitress
Willies Sports Pub
08.2019 - 09.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate, Cashier
Vanderbilt’s Boot Company
08.2016 - 03.2018
- Replenish floor stock and process shipments to ensure product availability for customers
- Retrieve alternate items and sizes for customer
- Maintain knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Create attractive product displays to enhance customer experience and boost sales
- Maintain product knowledge of apparel
- Compute sales prices, total purchases and process payments
Education
High School Diploma -
Savannah High School
Savannah, MO05-2018
Skills
- Compassionate caregiving
- Housekeeping tasks
- Reliability and punctuality
- Professional boundaries
- Personal hygiene assistance
- Emotional support
- Problem-solving
- Time management
- Multitasking and organization
- Dependable and responsible
- Patient care
- First aid and safety
- Strong ethics
- Compassion and empathy
- Direct patient care
- HIPAA compliance
- Active listening
- Adaptability and flexibility
- Safety awareness
- Compassionate care
- Flexible schedule and availability
- Compassionate communication
- Relationship building
- Social interaction
- Flexible schedule
- Supportive companionship
- Client documentation
Timeline
Attendant Care Worker
Guidance Center
06.2024 - Current
Patient Care Tech
Mosiac
10.2023 - 05.2024
Revenue Cycle Coordnaitor
Amberwell Atchison
09.2021 - 08.2023
Waitress
Willies Sports Pub
08.2019 - 09.2021
Sales Associate, Cashier
Family Center Farm & Home
08.2018 - Current
Sales Associate, Cashier
Vanderbilt’s Boot Company
08.2016 - 03.2018
High School Diploma -
Savannah High School
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