Hardworking Associate Director knowledgeable about business practices in the Clinical Research industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.
Overview
4
4
years of professional experience
Work History
Associate Director of Business Development
BEKhealth
Remote
01.2024 - Current
Promoted into full sales cycle roll in January of 2024, responsible for selling BEKhealth solutions to Sites, Sponsors and Site Networks across the US, reporting directly to CEO
Exceeded established KPI's by 37%, closed deals which led to additional 4M in funding
Exceeded 2024 quota by $128k in Annual Recurring Revenue
Negotiated and closed long-term agreements with Major Sites, Site Networks and Sponsors across the US
Built relationships with customers and community to establish long-term business growth through quality meetings, attending conferences and other events.
Listened to customer needs and desires to identify and recommend optimal Integrations and partnerships- communicating with Research Services and Engineering to bring about best results
Generated new business with marketing initiatives and strategic plans.
Engaged in product training, demonstrations, consumer awareness and branding to raise awareness and revenue.
Held one-on-one meetings with sales team members to train them and identify selling hurdles.
Implemented systems and procedures to increase sales.
Managed relationships with current customers
Business Development Associate
BEKHealth
08.2023 - 01.2024
Managed Sales operations, outbound marketing and sales outreach for both sponsors and sites. Created 1,700+ new contacts weekly and doubled our teams outreach and meetings scheduled.
Achieved and exceeded company-defined sales quotas.
Responsible for creating new marketing materials and sequences
Responsible for planning and executing conference planning, outreach and meetings
Opened over 80 new accounts, exceeding goals 30%.
Recorded accurate and efficient records in Hubspot. Responsible for cleaning and maintaining hubspot.
Developed new opportunities by effectively communicating product lines to leading sites site networks and sponsors
Built diverse and consistent sales pipeline
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Developed and maintained strong working relationships with professionals within assigned territory.
Sales and Partnership Growth Manager
Citeline
Charleston, South Carolina Metropolitan Area
09.2022 - 08.2023
Responsible for executing a sales strategy targeting companies with access to patients, providing them IRB approved materials to recruit patients for Clinical Trials with Citeline Connect
Ran a full sales cycle including lead generation, demonstrations, negotiation and execution
CRM Maintenance, marketing and outreach activities to support sales goals
Exceeded established sales KPIs by 60%, was awarded for several one call closes.
Set a record for most deals closed in a month in March of 2023
Was particularly successful in Lead Generation, scheduling on average 5-7 meetings per week with Fortune 500 companies.
Liased with teams to find creative ways to recruit patients for clinical trials using the resources available to them
Marketing Development Representative
Tebra
Atlanta, Georgia, United States
06.2021 - 07.2022
Supported lead generation and marketing campaign, development and deployment to contribute to strategic efforts.
Exceeded sales objectives to capture new leads and customers.
Maintained clear and open communication with sales team to foster goal achievement.
Maintained consistently high stick rate and received monthly and quarterly awards regularly.
Sent personalized emails and made calls to inbound prospects.
Achieved or exceeded qualified lead quota in both quantity and quality.
Supported prospect rapport-building through provision of white papers, e-books, and infographics. Leverage CRM system to document and monitor targeted contacts and daily activities.
Maintained strong knowledge of company offerings, competitor products, and market positioning. Researched targeted personas within prospective accounts to build instant rapport.
CDC Vaccination Contact Center Project
Maximus
Atlanta Metropolitan Area
04.2021 - 06.2021
Helped clients coordinate and prepare for Vaccination appointments.
Safeguarded customer data by observing all information security policies and confidentiality guidelines. Worked to combat vaccine-misinformation through the delivery accurate information to callers
Offered actionable solutions for customer concerns by following internal database prompts and company
scripts.
Updated records with all interactions and customers transactions.
Accommodated callers with special needs such as language interpretation and call escalation to specific
departments.
Used Amazon Workspaces, Microsoft Teams and Genesys Software
Education
Human Health -
Emory University
Atlanta, GA
Public Health -
Rollins School of Public Health At Emory University
Atlanta
Skills
Clinical Research
Patient Recruitment and Innovation
Database and CRM Management
Team Leadership and Onboarding
Conference Planning
Management of Full Sales Cycle
Marketing and Outbound Prospecting
Product Demos
Contract Negotiation
Relationship Management
Lead Generation
Timeline
Associate Director of Business Development
BEKhealth
01.2024 - Current
Business Development Associate
BEKHealth
08.2023 - 01.2024
Sales and Partnership Growth Manager
Citeline
09.2022 - 08.2023
Marketing Development Representative
Tebra
06.2021 - 07.2022
CDC Vaccination Contact Center Project
Maximus
04.2021 - 06.2021
Human Health -
Emory University
Public Health -
Rollins School of Public Health At Emory University