Brandon Davis

• As a C-130 Hercules Communication/ Navigation technician, I maintained the integrity and structure of the aircraft through analyzing complex problems for efficient corrective procedures or maintenance modifications. Used bench equipment and test sets to complete scheduled and unscheduled maintenance. Used various pieces of test equipment, power tools, soldering kits, and tech data. Worked on the line and in the back shop. In addition, I coordinate with the production superintendent to ensure navigation and communication systems meet the minimum equipment list. I was responsible for Secret information and kept up to date record of inventory. At the same time, repairing navigation and communication systems to meet Title 14 Part 125.203 requirements.
• Furthermore, I facilitate training requirements for airmen to ensure aircraft exemplary service for mission and organizational goals. Thereby, accomplished by ensuring airmen meet knowledge requirements in Title 14 Part 65.75. As well, integrated a database for the storage of maintenance activities and pertinent information in regards to aircraft airworthiness.
• I have acted as a contributing specialist for the avionics manager for analyzing maintenance trends, collaboration with leadership to ensure accuracy of information inputted in G081 (aircraft database system). This was accomplished through the use of the G081 database to provide leadership with visual representation of aircraft status and airman training status. I also contributed in the reorganization and implementation of new policies and procedures in our unit. My ability to create an environment of effective followership through inspiration and trust has helped airman mold into productive assets through the development of working relationships as a subject matter expert.
• As a trainer, I required my subordinates to have a great understanding of the plans, designs and goals of the mission on a daily basis. I updated and maintained training records and educational requirements for my units airmen. Placing emphasis in understanding how their military skillset transfers to civilian aircraft. Ensuring that I build trust and ownership of their actions, thereby, increasing their knowledgebase to operate with minimal supervision. Based on my leadership capabilities, I have been recommended for greater leadership roles such as First Sergeant. In which, I would be responsible for collaborating, maintaining, and implementing procedures and guidelines to maintain a mission ready force. Thereby, establishing trust and understanding amongst my unit to understand the policies, goals and objectives provided by senior leadership.

• Managed maintenance team of 12 direct report employees and coordinated repair schedule according to priority level.
• Monitored priorities and liaised between maintenance team and sales team, delegating tasks to complete within sold time frames.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets for installation, repairs and performance objectives.
• Liaised between airport management and local FAA representatives.
• Supervised employee performance, preventive maintenance, and safety of working conditions.
• Coordinated with vendors for material procurement and required services for projects within budget requirements.
• Maintain accurate aircraft documentation, drafting logbook entries, work order auditing for margins and errors, discrepancy reports, and Return to Service, in both digital and print formats.

• Assessed and managed full-scope renovation projects valued at up to $1.2M, including client consultations, design reviews, and site inspections to ensure accurate understanding of project scope and requirements.
• Developed and maintained detailed project schedules across 10+ concurrent builds, securing necessary jurisdictional permits and approvals with an average turnaround time 25% faster than standard timelines.
• Oversaw end-to-end project execution—from procurement through commissioning—resulting in 98% on-time project delivery and an average cost savings of 10% per project through proactive risk mitigation and supply chain management.
• Conducted feasibility analyses for 20+ development sites annually, providing key recommendations that led to the selection of high-yield properties and avoided over-investment in unviable land.
• Managed RFP, bidding, and qualifications processes, successfully selecting and negotiating with top-tier architects, consultants, and contractors, reducing preconstruction delays by 30%.
  Monitored subcontractor performance and implemented optimized resource and cost controls that contributed to consistent under-budget project delivery, averaging $35K in savings per build.

• In my position as Electronics Technician applied comprehensive technical knowledge to solve complex problems by interpreting manufacturers’ manual, or similar documents.
• My work required familiarity with the interrelationships of circuits and judgment in planning work sequences, in selecting tools, and testing equipment.
• Responsible to inspect, analyzes, troubleshoots, and maintains aircraft E&E systems, associated components, subsystems, and test equipment.
• Advises on problems operating and maintaining aircraft E&E systems, associated electronic components, subsystems, and test equipment.
• Solved maintenance problems using wiring diagrams, schematic diagrams, and technical publication by analyzing operating characteristics of E&E systems.
• Determined proper maintenance procedures to repair and return systems and components to maximum efficiency. Diagnoses malfunctions using specialized test equipment and recommend corrective actions.
• Worked under and received technical guidance, as required from a supervisor or higher-level technician.
• Also provided technical guidance to lower level technicians.
• Developed experience installing aircraft modifications to include fabricating and installing aircraft electrical system wiring, connectors, electrical components, avionics boxes and chassis’ using common and specialized hand tools, power tool, and applicable test equipment.
• Ability to understand and interpret technical manuals, schematics and drawings.
• Vast experience fabricating, installing, routing, terminating, soldering, and repairing electrical wiring harnesses; or any variety of electrical components, and equipment associated with aircraft systems functionality.
• Additional skills include but not limited to: HAZMAT/HAZWASTE handling, corrosion control, inspection/repair, maintenance inspection, aircraft launch and recovery, aircraft servicing, towing, and jack/shoring aircraft.
• I was part of the SAFE-T team which evaluated issues in the workspace and sought out better and more effective procedures that increased, safety, revenue, and effectiveness of specific departments.
• Hours per week: 50

• Led an inbound sales team of 10+ representatives, consistently exceeding monthly sales quotas by 15–25%, while maintaining top-tier rankings in customer satisfaction and quality assurance across the region.
• Drove strategic initiatives in product training, brand positioning, and client acquisition, contributing to a 22% year-over-year revenue increase and improved customer retention rates.
• Delivered over 150+ hours of team coaching and performance feedback quarterly, resulting in a 30% improvement in close rates and a 20% reduction in average call handling time.
• Engaged directly with clients to identify financial needs and tailored solutions using clear, persuasive language—achieving a personal objection-to-close success rate of 80%+.
• Held weekly one-on-one meetings to identify sales barriers and provide actionable solutions, contributing to an overall 18% lift in team conversion rates within the first 90 days of implementation.
• Partnered with cross-functional teams on new product launches and awareness campaigns, which resulted in a 40% increase in inbound product inquiries during the first 60 days.
• Achieved and sustained top 10% ranking nationally across all KPIs including quality, call efficiency, upsell success, and customer satisfaction.
  Conducted live product demonstrations and needs-based consultations that drove over $500K in new business annually, while deepening brand trust and client relationships.

Primarily responsible for providing outstanding customer service and ensuring transactions are handled quickly and accurately.

• Drive customer acquisition by asking probing project questions and be knowledgeable about all Pro loyalty programs.
• Utilize resources to drive sales by using bulk pricing, Pro Xtra, credit solutions, etc.
• Work at the pro desk responding to general questions, and transition managed account customers and quote building tasks to the proper channels.
• Maintain customer leads data base
• Upload documents , schedule appointments, estimate project cost and material breakdown for contractor clients.
• Deliver sales metrics and meet company quotas and quarterly goals.
• Utilize POS platforms and vendor tracking software.

• Maintained and expanded relationships with 50+ active accounts, while prospecting and converting new retail and contractor clients through in-person visits, phone outreach, and on-site engagement.
  
• Revived dormant leads and converted them into active accounts, generating over $100K in new revenue within the first six months and building a reliable book of repeat business.
  
• Partnered with sales team members to meet and exceed shared KPIs, consistently achieving 110–120% of monthly sales quotas and maintaining top rankings in customer service and retention metrics.
  
• Negotiated profitable contracts for core product lines and bundled services, improving average order value by 15–20% through strategic upselling and value-driven solution selling.
  
• Converted casual foot traffic into loyal customers by leveraging deep product knowledge and offering tailored solutions—achieving a conversion rate of 30%+ in face-to-face sales engagements.
  
• Actively participated in monthly sales meetings and quarterly training sessions, staying current on new products, pricing strategies, and customer service techniques to maintain a competitive edge.