Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline

Bryan Delaney

Mount Vernon,IL

Summary

Insightful Information Technology Director with eight years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director Information Systems

Crossroads Community Hospital
Mount Vernon, IL
02.2016 - Current
  • Oversee system upgrades and/or new releases, new development and day-to-day IT Development Operation areas of clinical information systems including network infrastructure, telecommunication and virtualization efforts.
  • Project Manager for ongoing optimization of integrated revenue-cycle / Medhost EMR, Athena platform and EPIC
  • Ensure that help desk support group responds to all tickets relating to clinical information systems for all office locations.
  • Partner effectively with internal teams (Operations, Azure DevOps Infrastructure, Agile environment, Training, etc.) to deliver high availability, high performance and streamlined workflows to our clinical applications.
  • Assess current software systems and identify areas in need of improvement.
  • Develop/administrate annual department budget to attain business goals with operational stability and oversee Project Management team.
  • Possess proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels while maintaining effective organization of efficient training, coaching, recognition, workflow patterns, performance standards, effective duties and responsibilities, and staffing levels.
  • Inform various stakeholders about any problems with current technical solutions being implemented and manage client and coworker relationships and ensure compliance with regulatory agency guidelines and standards (CMS, etc.).
  • Consultative partner to clinical leaders in the market on transformation of clinical patient care through the standardization and optimization of clinical processes and tools.
  • Partner with Quality team to develop strategies and action plans for quality improvement recommendations.
  • Develop roadmaps for standardized clinical content, clinical integration and person-centered care that support market initiatives.
  • Partner to bring innovative ideas and clinical findings to the forefront of patient care.
  • Promote new workflows, methods to improve clinical processes, efficiency and effectiveness or value delivered to customers.
  • Leverage data and information to inform and improve outcomes and create new knowledge to advance patient care delivery.
  • Ensure optimal benefits of system IT investments through adoption and optimization of information and technology to drive performance improvement, transformation and innovation of the care delivery process across the care continuum and the market.
  • Acts as a change leader by mobilizing, partnering and organizing people and processes and facilitating change across the enterprise to design clinical systems in conjunction with business priorities.
  • Initiate and lead teams through change by communicating a compelling case for change.

Systems Analyst

Crossroads Community Hospital
Mount Vernon, IL
08.2015 - 02.2016
  • Deployment, setup and install of new workstations, laptops, printers and VoIP phones throughout a new hospital and medical office building.
  • Configuring, initializing of wired networks and wireless communication access points.
  • Install and setup of more than 500 hospitality and service based LCD televisions.
  • Connection of network cabling to Cisco switches and network jacks.
  • Deployment and monitoring of pc and multiple device updates.
  • Installation of uninterrupted power source grids in telecommunication rooms.
  • Deployment and Installation of Indoor and Outdoor Security Cameras.
  • A/V Configuration and Setup of Network Based Conference Rooms.
  • Using Remedy software and having daily interaction with hospital staff to troubleshoot pc and phone problems Throughout various departments.

Customer Service Associate IV

Lowe's Home Center
Mount Vernon, IL
11.2013 - 08.2015
  • Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
  • Understand and respond appropriately to basic customer and employee inquiries.
  • Read, write and communicate using English language sufficient to perform job functions.
  • Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc).
  • Ability to interpret price tag and UPC information.
  • Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store.
  • Ability to work in both inside and outside environmental conditions.
  • Physical ability to move large, bulky and/or heavy merchandise.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Information Systems Assistant

SSM Heath Care
Mount Vernon, IL
08.2012 - 05.2013
  • Deployment, setup and install of new workstations, laptops, printers and VoIP phones throughout a new hospital and medical office building.
  • Configuring, initializing of wired networks and wireless communication access points.
  • Install and setup of more than 500 hospitality and service based LCD televisions.
  • Connection of network cabling to Cisco switches and network jacks.
  • Deployment and monitoring of pc and multiple device updates.
  • Installation of uninterrupted power source grids in telecommunication rooms.

District Sales Representative

Plumbers Supply Company
Evansville, IN
03.2011 - 07.2012
  • Apply skilled selling tools to distribute plumbing and mechanical supplies to residential and commercial contractors.
  • Use Account Planner to determine monthly sales, target goals, sales by product group, margins and overall yearly budget.
  • Demonstrate new products to customers, go over pricing and product information.
  • Use mobile pc to perform on site estimates and place orders on the spot.
  • Build long lasting relationships with our customers.

Operations Manager

Ceva Logistics
Evansville, IN
01.2010 - 03.2011
  • Coordinate all inbound and outbound freight within a scheduled time frame.
  • Recruit and Hire Independent Owner/Operators, 2nd Drivers and Helpers to perform daily deliveries.
  • Maintain daily inventory and oversee all aspects of warehouse operations.
  • Manage all financial operations for the local contract.
  • Perform weekly ride behinds of teams to witness their performance.
  • Meet with our customers local stores weekly to discuss any opportunities at hand.

Education

Diploma -

Mt. Vernon Township High School, Mt.Vernon IL
05-1993

Associate's degree - Information Technology

Rend Lake College, Ina, IL

Bachelor's - Information Technology

Western Governors University
10-2019

Skills

  • Ul
  • Collaboration
  • Responsible
  • Critical thinking
  • Written Communication
  • Leadership
  • Planning and Coordination
  • Teamwork
  • Budget administration
  • Infrastructure development
  • Requirements analysis
  • Staff Development
  • Operations Management
  • Project Coordination
  • Contract Management
  • Budget Control
  • Project Management
  • Logistics Management
  • Budget Management
  • Hiring and Retention
  • Issues Resolution

Accomplishments

  • Volunteered to be a Pilot Site for Brand New Electronic health Record System in Oct 2020. Implementation was completely successful, set the standard Go Live Process for 24 other facilities. Have been the pilot site for over 10 new projects to be later implemented throughout the company. First facility to install new VOIP phone systems in satellite clinic locations, replacing 20-30 yr old analog systems, this system is now the company standard throughout all facilities. Replaced slow AVPN with new Fiber connections, going form speeds of 45MB to 200 MB, savings was around $4,000 per month. Implemented first emergency management system for the facility through FirstNet Designer Assessments Technical Support — Highly Proficient 2020 Performing software, hardware, and network operations.
  • Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
  • Groups - Phi Theta Kappa April 2014 to Present

Additional Information

  • #readytowork , Willing to relocate: Anywhere, Authorized to work in the US for any employer
  • Awards , Presidents List April 2015 Vice Presidents List April 2014

Certification

  • A+
  • Network+
  • Security+
  • CIOS Operations Specialist
  • CSIS Secure Infrastructure Specialist
  • Cloud Essentials
  • Project+
  • CIW Web Design Specialist
  • CIW Advanced HTML5 and CSS3 Specialist
  • CIW User Interface
  • Linux+

Timeline

Director Information Systems - Crossroads Community Hospital
02.2016 - Current
Systems Analyst - Crossroads Community Hospital
08.2015 - 02.2016
Customer Service Associate IV - Lowe's Home Center
11.2013 - 08.2015
Information Systems Assistant - SSM Heath Care
08.2012 - 05.2013
District Sales Representative - Plumbers Supply Company
03.2011 - 07.2012
Operations Manager - Ceva Logistics
01.2010 - 03.2011
Mt. Vernon Township High School - Diploma,
Rend Lake College - Associate's degree, Information Technology
Western Governors University - Bachelor's, Information Technology

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Bryan Delaney