Keyvan Nayeri
Ashburn,VA
Summary
Ambitious and results-oriented General Manager with over 15 years of experience, creating strategic alliances with organizational leaders and associates to effectively align with and support company initiatives. Progress-driven planner adept at building and retaining high-performing teams.
Overview
18
18
years of professional experience
Work History
Location General Manager
CarMax
Sterling, VA
07.2016 - 02.2022
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Managed 200+ associates and 30+ salaried managers to align with company vision and direction.
- Developed 20+ salaried managers from internal talent to support growth throughout company.
- Oversaw daily operations to ensure high levels of productivity.
- Led Louisiana Market growth from 1 dealership to 4 dealerships in two year span.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
Store Manager
Toys"R"Us
Houston, TX
03.2010 - 06.2016
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Analyzed and interpreted store trends to facilitate planning.
Executive Team Leader
Target
Houston, TX
06.2004 - 05.2010
- Recruited and hired talented individuals bringing depth and experience to organization.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Mentored new sales associates to contribute to store's positive culture.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Bachelor of Arts - International Business Management
University of Houston - Downtown
Houston, TX06.2004
Skills
- Received Exceptional ranking on 2021 annual review (available upon request)
- Selected to managed largest location for overall transactions (sales and appraisal purchases)
- Managed 250 million in total revenue (retail and wholesale)
- Improved associate engagement from bottom 5% to top 1% within organization (ranked 2nd overall)
- Developed 20 salaried managers from internal talent to support growth throughout company
- Managed 200 associates and 30 salaried managers to align with company vision and direction
- Led organizational diversity and inclusion changes for the Dallas region senior manager team
- Led engagement program for the Richmond region senior manager team
- Developed social distancing practices that were incorporated company wide
- Led Louisiana market and associates through recovery from natural disasters
Timeline
Location General Manager
CarMax
07.2016 - 02.2022
Store Manager
Toys"R"Us
03.2010 - 06.2016
Executive Team Leader
Target
06.2004 - 05.2010
Bachelor of Arts - International Business Management
University of Houston - Downtown
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