YESENIA RENTERIA
Santa Ana,CA
Summary
Motivated social worker dedicated to forming trusting relationships and advocating for the best interest of the clients. Compassionate and driven professional with unfailing work ethic and a passion for helping others.
Overview
14
14
years of professional experience
Work History
Social Worker II
Orange County Social Services Agency
Laguna Hills, CA
06.2021 - Current
- Interview clients to assess situations, barriers, and limitations and implement services to address needs.
- Maintain monthly contact with clients by calling and visiting clients' homes as necessary.
- Help clients develop new coping mechanisms and techniques to drive behavior modification.
- Use motivational interviewing techniques to encourage clients to pursue and retain employment.
- Assist clients in analyzing their strengths to plan problem resolution and formulate individualized and mutually agreed upon employment plans that comply with regulations.
- Work cooperatively with job developers, family resource centers, public health nurse, behavioral health clinicians and other county staff to facilitate client participation in job related activities.
- Coordinate and liaison with educational providers and/or contracted public and private agencies providing Job Search or Welfare-to-Work activities for clients.
Employment Eligibility Specialist
Orange County Social Services Agency
Laguna Hills, CA
08.2018 - 06.2021
- Determine ongoing benefit program eligibility in accordance with regulations and established policies and procedures without regard to race, color, national origin, ancestry, physical or mental disability, medical condition, or personal philosophical views
- Maintained a caseload of up to 80 cases per month
- Performed both intake and continuing duties
- Evaluate client needs, determine eligibility and authorize payments as appropriate for transportation and ancillary services
- Refer applicants and recipients for mandated social services including mental health/substance abuse/domestic violence, provide information, and make routine referrals to resources available throughout the County and within the community
- Prepare clear, concise and accurate records, reports and statistics
- Explain childcare program requirements and options to clients, evaluate eligibility, assist with the development of a mutually acceptable child care plan and accurately authorize payments
Office Technician
Orange County Social Services Agency
Santa Ana, CA
12.2015 - 08.2018
- Perform a variety of general clerical duties which might include compiling information, maintaining files, answering phones and assisting the public at the windows, provide support to other employees, train new employees with various tasks, translate for workers during client interviews, fingerprinting, cross-trained in different boards that affect company operations, scanning, faxing.
Assistant Manager
Gymboree
Santa Ana, CA
09.2012 - 01.2018
- Generate sales by providing legendary sales behavior, support store manager in achieving financial goals, increase sales, transactions, new line, mannequin styling, maintain organized displays & store appearance, replenishment, pricing, stocking, organizing, closing registers, marketing, visuals, achieving daily goals & tasks, comply with company policies and procedures, train new sales associates, work alone, approve timecards and payroll.
Administrative Assistant
Offices of Gregory A. Lee
Irvine, CA
08.2013 - 12.2015
- Assist attorney and paralegal in preparation of legal documents, discovery, filing, mailing, faxes, calendaring, scanning, phones, contacting clients and insurance companies, requesting medical records for demand, regular visits to the court and the bank.
Education
Master of Social Work -
California State University Long Beach
Long Beach, CABachelor of Arts - Sociology
California State University Fullerton
Fullerton, CA05.2015
Associate of Arts - Liberal Arts
Santa Ana College
Santa Ana, CA05.2013
Skills
- Empathetic
- Case management
- Referrals and networking
- Bilingual (English/Spanish)
- Organized
- Culturally Competent
Internship
Counseling Intern
NOVA Academy Early College High School, September 2021 to Current
Santa Ana, CA
- Assess students with mental health concerns
- Provide crisis intervention
- Develop intervention strategies to increase academic success
- Obtain and coordinate community resources to meet student's needs
- Assist with conflict resolution and anger management
- Help students develop appropriate social interaction skills
- Assist the student in understanding and accepting self and others
Timeline
Social Worker II
Orange County Social Services Agency
06.2021 - Current
Employment Eligibility Specialist
Orange County Social Services Agency
08.2018 - 06.2021
Office Technician
Orange County Social Services Agency
12.2015 - 08.2018
Administrative Assistant
Offices of Gregory A. Lee
08.2013 - 12.2015
Assistant Manager
Gymboree
09.2012 - 01.2018
Master of Social Work -
California State University Long Beach
Bachelor of Arts - Sociology
California State University Fullerton
Associate of Arts - Liberal Arts
Santa Ana College