Detail-orientated customer service representative with 5+ years of experience focusing on positive and productive interactions with customers. Known for being a quick learner with a positive attitude, as well as creative skills and ability to adapt.
Overview
9
9
years of professional experience
Work History
Customer Service
Scheels Sporting Goods
06.2018 - Current
Assist customers with returns/orders/Maintaining calm and professional demeanor/Balance cash register/Support store needs
Athletic Commentator/Director of Fall Sports
KnightVision Broadcasting
08.2018 - 05.2020
Lead setup and breakdown before and after sporting events.
Maintain professional standard of broadcasts.
Staff Writer
The Clarion Student Newspaper
08.2018 - 05.2020
Organize layouts and write stories under strict deadlines
Concessions Hawker
UNL Concessions
Lincoln, NE
08.2015 - 12.2017
Tracking and selling various food product/Manage money/Work with general public, food distribution
Baseball Umpire
Lincoln Junior Saltdogs
05.2017 - 08.2017
Manage fans, players, coaches under high stress environment/Enforce game rules
Education
Bachelor of Journalism - Sports Media and Communication