Monica Schrum
Hampton,VA
Summary
With 15 years of property management experience, dedicated and results-driven professional specializing in residential property oversight. Primary objectives are to prioritize tenant satisfaction and optimize property performance. Skill set includes leasing, tenant relations, maintenance coordination, and financial management. Proven track record of managing multiple properties, enforcing lease agreements, and implementing strategies to maximize occupancy and rental income. Additionally, licensed real estate professional with extensive knowledge of local housing regulations and market trends.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Liz Moore & Associates
05.2017 - Current
- Proven ability to maintain high tenant retention rates and improve property value
- Managing multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence
- Responsible for all facets of generating new business and maintaining positive relationships, ensuring clear communication and prompt resolution of any disputes
- Monitore market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape
- Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants
- Coordinate with vendors to ensure timely completion of repairs and maintaining property aesthetics
Property Manager
Allied Brokers, Inc. / Allied BELLKEY Realtors
01.2014 - 05.2017
- Perform all aspects of leasing, manage rental payments, ensure legal documents are processed, manage vacation rentals, and maintain property listings
Property Manager
Harrison & Lear, Inc., REALTORS
01.2011 - 01.2014
- Managed day-to-day operations of apartment communities, coordinated maintenance, administered commercial properties, and assisted the Regional Manager
Association Manager
Harrison & Lear, Inc., REALTORS
01.2011 - 01.2014
- Managed 7 Community Associations, handled correspondence, prepared meeting packages, ensured compliance with governing documents, and managed budgets
Education
Real Estate License -
Alpha College of Real Estate
Newport News, VA12.2020
Cosmetology Degree -
Virginia School of Hair Design
Hampton, VA06.1992
High School Diploma -
Kecoughtan High School
Hampton, VA06.1988
Skills
- Resident Relations
- Marketing and Advertising
- Maintenance Coordination
- Legal and Regulatory Knowledge
- Tenant and Eviction Laws
- Fair Housing Mandates
- Vendor Management
- Tenant and Owner Liaising
Certification
Certified Property Manager (CPM), Institute of Real Estate Management (IREM)
Timeline
Property Manager
Liz Moore & Associates
05.2017 - Current
Property Manager
Allied Brokers, Inc. / Allied BELLKEY Realtors
01.2014 - 05.2017
Property Manager
Harrison & Lear, Inc., REALTORS
01.2011 - 01.2014
Association Manager
Harrison & Lear, Inc., REALTORS
01.2011 - 01.2014
Real Estate License -
Alpha College of Real Estate
Cosmetology Degree -
Virginia School of Hair Design
High School Diploma -
Kecoughtan High School
Certified Property Manager (CPM), Institute of Real Estate Management (IREM)
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