Anthony Zaragoza Jr.
Grand Prairie,TX
Summary
Proficient in successful approaches for overseeing Quality Assurance operations and assessing programs. Excellent skills in operational data analysis, records management and problem-solving to be a key component in driving facility profits and lowering production costs. Focused on Customer experience while building a robust, diverse and professional work environment that emphasizes success through respect, dignity , teaching, coaching and recognizing outstanding achievements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Premier Logitech
05.2024 - Current
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
- Championed a culture of quality awareness, fostering employee engagement in maintaining high standards across all operations.
- Reduced defect rates through meticulous inspection and proactive identification of potential issues.
- Used software to maintain database of test reports and calibration records.
Food Safety & Quality Assurance Supervisor
Buckhead Meat
05.2022 - Current
- Proactively implemented, evaluated and updated facility HAACP Control System while maintaining SQF compliance
- Wrote and installed 4 preliminary operational best practices that streamlined production and added revenue to the bottom line and lowered raw material waste
- Improved quality of products and customer service on 2 national contracts by leading a proactive approach with analysis and coaching of production associates and QA Technicians
Meat Processor Machine Operator
Ben E. KEITH
01.2021 - 05.2022
- Trimmed, cut and sliced a variety of bone in and boneless primals to customer specification and in compliance with facility food safety and gmp
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Aintained Portion control and yield margins to maximize gross profitability and wholesomenes
- Used band Saws grinders tenderizer slicers knives Marilec machines packing machines and Jakarta cabinets
Meat Department Manager
Kroger
07.2017 - 01.2021
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Conducted regular inventories of stock and documented losses using Software.
- Trained new employees on handling, safety and stocking procedures.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
Meat Department Manager
Tom Thumb Food Stores
02.2006 - 08.2017
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Conducted regular inventories of stock and documented losses using Software.
- Trained new employees on handling, safety and stocking procedures.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Worked closely with employees and customers to effectively manage daily operations and communications.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05.2001
Skills
- Set Organizational Policies
- Health and Safety Regulations
- Financial Management
- Staff Management
- Manage Budgets
- Compliance with GMPs
- Quality Assurance Controls
- Machining and Production Standards
- Meat Industry Knowledge
- HACCP / SQF
- USDA Classifications
- Band Saws
- Corrective action planning
Performance Tracking and Evaluations
- Quality inspection
- Quality control management
- Auditing techniques
- Cross-functional teamwork
- Product testing
- Defect documentation
- Validation protocols
- Six sigma methodologies
- Quality system development
- ISO standards
- Supplier quality management
- Defect recording
- Quality system implementation
- Technical reporting
Certification
- HACCP Trained
- SQF Trained
- Microsoft Word
- Microsoft excel
Accomplishments
Successful implementation of ISO 9001 2015 QMS Systems. Scored no major findings in last ISO Audit. Streamlined warehouse and production process flows and was recognized by Dell for improving overall quality from worst 2T site to top 3 in North America for quality escapes and AGILE PQM system processes. This helped land a new 3 year contract with Dell.
Timeline
Quality Assurance Supervisor
Premier Logitech
05.2024 - Current
Food Safety & Quality Assurance Supervisor
Buckhead Meat
05.2022 - Current
Meat Processor Machine Operator
Ben E. KEITH
01.2021 - 05.2022
Meat Department Manager
Kroger
07.2017 - 01.2021
Meat Department Manager
Tom Thumb Food Stores
02.2006 - 08.2017
High School Diploma -
Grand Prairie High School