Beakal Chemeda
Silver Springs,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Agent
Architect Hotel, District Hotel, Eldon Hotel
06.2023 - Current
- Manage and maintain visitor management systems and document accordingly
- Answered incoming calls and questions about guest's needs in-person and online regarding room bookings, room rates and special requests in an efficient and service oriented manner
- Foster strong working relationships with all hotel departments.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept accounts in balance and ran daily reports to verify totals.
Sales Associate Team Leader
7-11 Convenience Store
06.2023 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Campus security
University Of Bridgeport
09.2018 - 05.2019
- Kept my superior informed if any students on campus needed transportation assistance
- Enforced and maintained parking stickers to students for campus parking
- Assisted and mentored students on campus safety and guidelines.
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
Assistant manager
GT cafe
02.2016 - 05.2017
- Managing service, making sure inventory is well supplied
- Interacted with vendors and suppliers
- Supported in tracking and increasing monthly sales revenue.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
Volunteered Elementary School Teacher
Nehemia Autistic center
09.2013 - 08.2015
- Effectively taught autistic children basic English, math, science, and social studies
- Kept attendance of all volunteer employees and students in the program.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
Education
Bachelor of Science - Economics
Shepherd University
Shepherdstown, WV05.2022
Associate of Science - Economics
Montgomery College
Rockville, MD05.2019
Skills
- Multitasking
- Bilingual
- Leadership and interpersonal skills
- Effective communicator
- Decision maker & problem solver
- Willingness to learn
- Fluency with numbers
- Detail-oriented
- Data Entry
- Reservation Management
- Quality Assessment
Certification
- Introduction to Data Analytics - August 22, 2023
Languages
Amharic
Full Professional
French
Limited Working
Timeline
Hotel Front Desk Agent
Architect Hotel, District Hotel, Eldon Hotel
06.2023 - Current
Sales Associate Team Leader
7-11 Convenience Store
06.2023 - Current
Campus security
University Of Bridgeport
09.2018 - 05.2019
Assistant manager
GT cafe
02.2016 - 05.2017
Volunteered Elementary School Teacher
Nehemia Autistic center
09.2013 - 08.2015
Bachelor of Science - Economics
Shepherd University
Associate of Science - Economics
Montgomery College
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