Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Beaks De Chazal

Rochester,MI

Summary

Dependable and experienced server providing fast, high-quality customer service to guests in restaurant settings. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner.

Overview

7
7
years of professional experience

Work History

Cafe Worker

Tropical Smoothie Cafe
East Lansing, MI
10.2023 - Current
  • Processed payments on cash register and counted back bills and change to patrons.
  • Assembled and served meals according to specific guest requirements.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served customers by phone to take orders and answer product or service questions.
  • Restocked shelves with merchandise throughout the day as needed.

Catering Staff Member

Cass Catering
Troy, MI
01.2021 - Current
  • Assisted catering manager with setting up the event space and ensuring all necessary items were present.
  • Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
  • Assisted with loading, unloading delivery trucks before, after events as needed.
  • Greeted guests upon arrival to ensure they felt welcome and comfortable at the event.
  • Filled in for absent workers by performing wide variety of food service work.
  • Directed patrons to restrooms and other amenities within facility.

Server

Big Boy Restaurant
Rochester Hills, MI
01.2024 - 01.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Dishwasher

Kruse and Muer Restaurants
Rochester Hills, MI
09.2021 - 01.2023
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.

Grocery Bagger

Hollywood Markets
Rochester Hills, MI
03.2017 - 02.2019
  • Greeted customers and provided assistance with bagging groceries.
  • Retrieved carts from returns and parking lot.
  • Cleaned up spills, collected trash and swept and mopped floors.
  • Assisted customers with locating specific items within the store when requested.
  • Assisted customers with getting groceries loaded in vehicles.
  • Assisted in stocking shelves and organizing displays of products.
  • Checked prices and pulled product for customers.

Education

Stoney Creek High School
Rochester Hills, MI
06-2023

Architectural And Building Sciences

Michigan State University
East Lansing, MI

Skills

  • Extensive customer service experience
  • Able to process payments using a cash register
  • Reliable communicator willing to work long shifts multiple times a week
  • Strong Work Ethic
  • Multitasking Abilities
  • Courteous Phone Demeanor
  • Cool Under Pressure
  • Flexible Schedule
  • Friendly and approachable
  • Menu Memorization
  • Guest Engagement
  • High-volume dining

Affiliations

  • Urban exploration
  • Urban photography
  • Skateboarding
  • Tagging and street art
  • Drumming
  • Music composition
  • Drawing and painting
  • Sailing

Languages

English
Native/ Bilingual
Russian
Limited
Ukrainian
Limited
Japanese
Limited
Spanish
Elementary
Arabic
Elementary

References

References available upon request.

Timeline

Server

Big Boy Restaurant
01.2024 - 01.2024

Cafe Worker

Tropical Smoothie Cafe
10.2023 - Current

Dishwasher

Kruse and Muer Restaurants
09.2021 - 01.2023

Catering Staff Member

Cass Catering
01.2021 - Current

Grocery Bagger

Hollywood Markets
03.2017 - 02.2019

Stoney Creek High School

Architectural And Building Sciences

Michigan State University

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Beaks De Chazal