Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Plate Mounter
Graphic Packaging International
10.2018 - Current
Worked collectively with other teams to reach deadlines and meet customer expectations.
Utilized different technologies to ready artwork for offset printing purposes.
Generated prepress proofs in digital or other formats to approximate appearance of final printed piece.
Compared digital and physical customer files to identify and address discrepancies such as fonts, graphics or and layouts.
Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
Assembled products according to changing daily work orders and specific customer needs.
Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
Proven ability to learn quickly and adapt to new situations.
Palletizer Operator
Graphic Packaging International
01.2013 - 10.2018
Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
Assembled products according to changing daily work orders and specific customer needs.
Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
Roll Tender
Graphic Packaging International
05.2010 - 01.2013
Set up and operated printing press machines.
Inspected machines and performed repairs.
Operated press to achieve highest print quality and productivity with minimal scrap.
Successfully completed monthly safety training sessions.
Maintained register during make-ready and productions processes.
Assistant Computer Technician
University Of Louisiana At Monroe
10.2007 - 05.2010
Responded to customer inquiries and provided technical assistance over phone and in person.
Diagnosed and troubleshot hardware, software and network issues.
Researched and identified solutions to technical problems.
Configured hardware, devices, and software to set up work stations for employees.
Installed and configured operating systems and applications.
Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Installed, configured and maintained computer systems and network connections.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Maintained servers and systems to keep networks fully operational during peak periods.
Education
Bachelor of Science - Computer And Information Sciences
University of Louisiana At Monroe
Monroe, LA
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ
06.2024
High School Diploma -
Bastrop High School
Bastrop, LA
05.2007
Skills
Preproduction Inspections
Placing Mounts
Maintaining Clean Work Areas
Press Materials
Image File Editing
Hazards Management
Critical Thinking
Attention to Detail
Dependable and Responsible
[Type] Software Proficiency
Data Entry
Certification
Advanced Cyber Security, University of Phoenix
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nobody cares, work harder
Lamar Jackson
Timeline
Plate Mounter
Graphic Packaging International
10.2018 - Current
Palletizer Operator
Graphic Packaging International
01.2013 - 10.2018
Roll Tender
Graphic Packaging International
05.2010 - 01.2013
Assistant Computer Technician
University Of Louisiana At Monroe
10.2007 - 05.2010
Bachelor of Science - Computer And Information Sciences