Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Professional Value Offered
SHANE EASTRIDGE

SHANE EASTRIDGE

Phenix City,AL
A job well begun is half done.
Aristotle

Summary

Talented Manager with expert team leadership, planning and problem solving skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

33
33

Year print veteran and servant leader who still loves #PRINT!

15
15
years of professional experience

Work History

Manager – Print Production, Print Systems & Prepress

Communicorp, Inc.
03.2019 - Current
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Jan 2021 I accepted additional responsibilities which included our Print Production Team that consists of Large Offset Press, Small Offset Press, Digital Print (continuous feed and sheet fed), Wide Format, Planning and Scheduling.
  • June 2023 I accepted additional responsibilities which included Estimating, Procurement and Inventory Control.

System Consultant - Print Technology

Communicorp
01.2016 - 02.2019
  • Administration of print-related systems including database, file servers and digital front ends.
  • Devised and implemented processes and procedures to streamline operations.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Supported clients with business analysis, documentation, and data modeling.
  • Collected, arranged, and input information into database system.
  • Managing technology and print/prepress vendor relationships.
  • Consulting with business units on workflow efficiency opportunities.
  • Leading prepress and technology services in critical decision making.
  • Liaised between corporate information technology and security.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

System Administrator & Technical Support Analyst

Communicorp
07.2014 - 01.2016
  • Administered file servers, production hardware and software, and processes for offset and digital workflows.
  • Supervised and led desktop support team.
  • Led prepress on critical job functions and decision making.
  • Developed and documented network policies, procedures and standards.
  • Diagnosed and executed resolution for network and server issues.
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained high levels of customer satisfaction through empathetic listening and effective communication skills.
  • Created user accounts and assigned permissions.
  • Acted as liaison between clients and development teams, providing valuable user feedback for future product enhancements.

Senior Digital Technician/Production Analyst - Premedia/IT

Communicorp
11.2008 - 07.2014


  • Identified and resolved problems through root cause analysis and research.
  • Devised and implemented processes and procedures to streamline operations.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.

Education

High School Diploma -

Smiths Station High School, Smiths Station, AL
01.1990

Skills

  • Automation
  • Problem-Solving
  • Quality Oriented
  • Print Production
  • Color Management
  • Staff Management
  • Employee Development
  • Contract Management
  • Team Leadership
  • Analytical Thinking
  • Prepress Software Proficiency
  • Vendor management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager – Print Production, Print Systems & Prepress - Communicorp, Inc.
03.2019 - Current
System Consultant - Print Technology - Communicorp
01.2016 - 02.2019
System Administrator & Technical Support Analyst - Communicorp
07.2014 - 01.2016
Senior Digital Technician/Production Analyst - Premedia/IT - Communicorp
11.2008 - 07.2014
Smiths Station High School - High School Diploma,

Professional Value Offered

  • Adaptability: Accepted additional responsibilities multiple times, showcasing adaptability and readiness to take on new challenges.
  • Innovation: Implemented innovative processes and procedures to streamline operations, contributing to continuous improvement and efficiency.
  • Problem-Solving and Critical Thinking: Used critical thinking to break down problems, evaluate solutions, and make decisions, showcasing analytical and problem-solving skills.
  • Quality Assurance: Validated results and performed quality assurance to assess the accuracy of data, emphasizing a commitment to delivering high-quality outcomes.
  • Risk Management: Established robust risk mitigation strategies to safeguard against potential operational challenges, showcasing a proactive approach to managing uncertainties.
  • Team Development: Cross-trained existing employees to maximize team agility and performance, emphasizing a commitment to continuous improvement and skill development.
  • Performance Management: Set performance goals for employees, provided constructive feedback, and contributed to the continuous improvement of team members.
  • Stakeholder Engagement: Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Technology Leadership: Demonstrated leadership in managing technology and print/prepress vendor relationships, and successfully implemented comprehensive disaster recovery plans.
  • Collaboration and Team Leadership: Collaborated with cross-functional teams, led desktop support and prepress teams, and liaised effectively between different departments, demonstrating strong teamwork and leadership skills.

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SHANE EASTRIDGE