BEATE BEGLEY
Stafford,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
31
31
years of professional experience
Work History
Animal Control Specialist /Support Administrative Assistant
Prince William County Police Department
09.2018 - Current
- Interacts with the public and provides excellent customer service daily
- Educating the public and answering questions on animal law, care, and pet adoptions.
- Collects payments in the form of cash, checks, and credit cards using a credit card terminal and cash register.
- Interacted with vendors, contractors, and professional service personnel to receive orders.
- Managed the timely delivery of supplies to support daily operations.
- Inspected incoming shipments for damage and distributed them appropriately within the department.
- Oversaw office inventory activities, including ordering, requisitions, stocking, and receiving shipments.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Utilized problem-solving and issue-resolution skills to promptly and effectively address production issues.
- Managed and maintained a well-organized filing system, entered data, and performed various clerical tasks.
- Assisted in preparation of reports and presentations using software tools such as Microsoft Office.
- Coordinated administrative processes to enhance team productivity
- Increased workplace efficiency by troubleshooting and resolving technical issues with office equipment.
- Handled daily incoming and outgoing phone calls and voice mail correspondence.
- Managed both paper and electronic filing systems by routing documents and overseeing incoming and outgoing emails.
Animal Control Specialist / Administrative Support Assistant II / Community Outreach
Prince William County Animal Control
01.2008 - 01.2018
- Educated owners on the current animal control laws wile retrieving there at large pets
- Microsoft office proficiency, cashier management of funds/finances
- Administrative duties include records management, cash handling, and processing animals through the shelter's database
- Excellent professional customer service record
- Orchestrate all aspects of the volunteer and pet fostering program which include recruiting, orientation, and supervision of all volunteers and fosters
- Correspond with supervisors and volunteers regarding day to day interactions to ensure safe animal handling procedures and healthy consistent work environment for both humans and animals
- Provide behavior-related training and informational seminars to volunteers to ensure that animals are handled and managed humanely at all times
- Assist the shelter veterinarian in determining if foster animal requires emergency veterinary care that cannot be provided at the shelter
- Identify and secure opportunities in furthering education for current volunteers and fosters
- Provide, manage, design, direct, and monitor all aspects of public education; such as the Citizens K-9 Behavior Improvement Program
- Promote goodwill through publicity efforts such as tours, speeches, questions and answers forums encountered either in person, by telephone, or in writing
Animal Caretaker
Prince William County Animal Control
01.2006 - 01.2008
- Fed and watered all animals including livestock
- Maintained clean environment for all animals
- Performed euthanasia as necessary
- Administered medication to sick animals
- Maintained facility grounds clean and accident free
- Maintained reports and paperwork
- In and out processing of animals including their paperwork interacted with the general public
- Answered the phones and educated the public
Manager/Instructor/Dog Obedience Trainer
Canine Clipper, Inc.
01.1995 - 01.1997
- Instructed students age 18 and older in business management, marketing, pet and “Show-Dog” grooming
- Facilitated dog obedience training for mistreated, neglected, or problem pets
- Managed the school, kennels, maintaining records, scheduling appointments, and managing payroll, including operating a cash register
- Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels
- Reduced workflow inconsistencies by recruiting and hiring capable staff members
Education
Optician I - Optician II -
Spotsylvania Vocational Center
Spotsylvania, VA01.1999
Burofachkaufmann - undefined
Berufsbildende Schule Technik II
01.1985
Grund Und Hauptschule Abschluss - undefined
01.1984
Skills
- Workflow optimization
- Problem-solving
- Time management
- Hand and power tools
- Attention to detail
- Problem-solving abilities
- Adaptability and flexibility
- Material handling
- Machinery operation
- Inventory and stocking
- Strong work ethic
- Good communication
- Teamwork and coordination
Accomplishments
2012 Council of Governments (COG)
Administrative Customer Service Award
Languages
German
Native or Bilingual
Timeline
Animal Control Specialist /Support Administrative Assistant
Prince William County Police Department
09.2018 - Current
Animal Control Specialist / Administrative Support Assistant II / Community Outreach
Prince William County Animal Control
01.2008 - 01.2018
Animal Caretaker
Prince William County Animal Control
01.2006 - 01.2008
Manager/Instructor/Dog Obedience Trainer
Canine Clipper, Inc.
01.1995 - 01.1997
Burofachkaufmann - undefined
Berufsbildende Schule Technik II
Grund Und Hauptschule Abschluss - undefined
Optician I - Optician II -
Spotsylvania Vocational Center
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