Beate Moon
Antelope,CA
Summary
Results-oriented professional with extensive expertise in managing multiple aspects and optimizing operational processes. Renowned for fostering teamwork and driving results through effective communication and strategic planning. Reliable and adaptable, consistently meeting organizational goals with focus on continuous improvement and operational excellence. Controlling payroll and increasing sales
Overview
22
22
years of professional experience
Work History
Area Supervisor Operations
Ross Dress for Less
02.2010 - Current
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 35+ associates, 2 team leaders.
- Assigned employees to specific duties to best meet the needs of the store.
- Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
- Instructed staff on appropriately handling difficult and complicated sales.
- Streamlined onboarding process for new employees, reducing time to full productivity.
- Examined merchandise to verify that it was correctly priced and displayed.
- Streamlined workflow processes to improve customer wait times and satisfaction.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Decreased inventory shrinkage
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Mentored new sales associates to contribute to store's positive culture.
- Led team to exceed sales targets for five consecutive quarters through effective coaching and leadership.
Shipping Clerk
Predator Paintball Reloaded
04.2003 - 01.2009
- Successfully managed production activities so all orders were shipped on time.
- Planned, directed, and coordinated shipping details to customers via Emails.
- Handled all customer related issues via Emails or Phone.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Education
Retail Apparel Clerk - Apparel
Fachhochschule
Kaiserslautern Germany01.1983
Skills
- Inventory management specialist
- Strong leadership abilities
- Excellent attention to detail
- Trusted key holder
- Proficient in cash management
- Opening and closing procedures
- Excellent customer service skills
- Merchandising
- Bank deposit procedures
- Staff training and development
- Work planning and scheduling
- Sales floor organization
- Scheduling, Time-tracking, Payroll-tracking
Timeline
Area Supervisor Operations
Ross Dress for Less
02.2010 - Current
Shipping Clerk
Predator Paintball Reloaded
04.2003 - 01.2009
Retail Apparel Clerk - Apparel
Fachhochschule
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