Beatrice Andrews Peters
Brooklyn Park,MN
Summary
Dependable professional with extensive experience supporting executive level management including Chief Executive Officer. Respected for organizational and interpersonal aptitudes, implementation of strategic initiatives, special project management and results-focused interactions across organization. Strategic in implementing and monitoring progress of important initiatives and actions plans. Steadfast Banker familiar with managing multimillion-dollar business operations. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed financial goals. Excellent reporting, record keeping and relationship-building abilities. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
23
23
years of professional experience
Work History
Assembler 1
Medtronic, Medical Assembler
04.2022 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Collaborated effectively with team members to meet production targets consistently.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Streamlined assembly process by suggesting improvements to existing methods, leading to increased productivity.
Assistant Vice President
Liberia Bank of Development & Investment
01.2017 - 01.2022
- Prepared weekly, monthly and yearly performance reports; Secured and protected all assets assigned to the branch; Ensured compliance of all branch staffs to the bank policies and procedure; Ensured the posting of all unposted items resulting from cut – off time; Marketed and promoted the bank products and services; Handled calls transaction from other branches; and Verified all tellers activitty reports and signed all tickets.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Improved employee retention rates through the development of comprehensive training programs and mentorship initiatives.
- Reduced costs by negotiating vendor contracts and identifying areas for potential savings within department budgets.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
- Developed long-term strategies for business growth, resulting in increased revenue and market share over a five-year period.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Mentored junior staff members, helping them develop their skills and advance their careers within the organization.
Office In – Charge for Moneygram
Liberia Bank of Development & Investment
01.2012 - 01.2017
- Ensured that settlements between LBDI Moneygram and Moneygram International are performed daily; Prepared financial reports for sound fiscal management and marketing of all Moneygram's products; Communicated constantly with Moneygram International to ensure that complaints and problems relating to daily tranactions are adequately handled; Prepared budget for Moneygram operations; Coordinated wth the IT department so as to ensure that Technical matters are handled; Ensured that the appropiate settlement entries are posted; and Approved entries emanating from tellers.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Enhanced team performance through consistent coaching and mentorship of junior personnel.
- Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
- Developed comprehensive training programs tailored to individual skill sets, resulting in increased proficiency among personnel.
- Collaborated effectively with multi-disciplinary teams to achieve common objectives within tight deadlines.
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Resolved complex issues through critical thinking and effective communication with stakeholders.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
Manager, Moneygram Division
International Bank of Liberia Ltd
01.2006 - 01.2012
- Prepared monthly Moneygram reports for Central Bank Of Liberia; Advices and promoted the Banks products and services for our valued customers; and Processed both receive and sent transactions in the system.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Customer Service Officer
CellCom Communication
01.2005 - 01.2006
- Analyzed customers queries for onward transmission to the technical department for immediate actions; Imputed Customers details in the systems; Responsibled for customers queries; and Amended Customers details.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Administrative Assistant & Seccretary to the Faculty Senate Vice President
University of Liberia
01.2001 - 01.2004
- Received all incoming mails and maintain administrative records; Attended to all administrative matters and made recommendations for follow up actions; Serviced as secretary to the faculty senate; and Set up all appointments.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Education
Master of Business Administration -
University of Liberia
2012
Certificate In Microsoft Office (Word, Excel, PowerPoint) -
Stella Marie Polytechnic Training Program
2001
Bachelor of Business Administration in Management/Accounting -
University of Liberia
2000
Skills
- Excellent interpersonal, leadership, and communication skills
- Excellent ability to effectively communicate with staff members
- Hardworking and able to work independently and also in a fast-paced team environment
- Good organizational skills and able to manage time efficiently and adapt to changing priorities
- Demonstrated strong team orientation with high level of cooperation
- Strong multi-tasking skills with excellent attention to details
- Strong analytical and problem solving skills
- Recruiting and Hiring
- Policy Compliance
- Corporate Presentations
- Consulting
- Staff Management
Timeline
Assembler 1
Medtronic, Medical Assembler
04.2022 - Current
Assistant Vice President
Liberia Bank of Development & Investment
01.2017 - 01.2022
Office In – Charge for Moneygram
Liberia Bank of Development & Investment
01.2012 - 01.2017
Manager, Moneygram Division
International Bank of Liberia Ltd
01.2006 - 01.2012
Customer Service Officer
CellCom Communication
01.2005 - 01.2006
Administrative Assistant & Seccretary to the Faculty Senate Vice President
University of Liberia
01.2001 - 01.2004
Master of Business Administration -
University of Liberia
Certificate In Microsoft Office (Word, Excel, PowerPoint) -
Stella Marie Polytechnic Training Program
Bachelor of Business Administration in Management/Accounting -
University of Liberia
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