Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beatrice Castaneda

Salinas,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Telemedicine

Doctors on duty
Salinas , Ca
09.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Customer Service Representative Supervisor

Salinas Valley Tuck Stop
Salinas , Ca
03.2013 - 02.2019
  • Supervised Number Job titles in providing excellent customer service to callers requiring assistance for Type and Type issues.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Job Title.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Kept high average of performance evaluations over Timeframe.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Developed internal requirements which complied with Program standards to minimize regulatory risks and liability across program.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Performed billing, collection and reporting functions for office generating over $Number annually.

Education

High School Diploma -

Salinas High School
Salinas, CA
05.2007

Skills

  • Telemedicine Appointments
  • DoxyMe (Telemedicine Software)
  • Flexible and Adaptable
  • Self-Motivated
  • Dependable and Responsible
  • Teamwork and Collaboration

Languages

Spanish
Elementary

Timeline

Telemedicine

Doctors on duty
09.2021 - Current

Customer Service Representative Supervisor

Salinas Valley Tuck Stop
03.2013 - 02.2019

High School Diploma -

Salinas High School

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Beatrice Castaneda