Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Information
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Beatrice De La Garza

Indio,CA

Summary

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Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

20
20
years of professional experience

Work History

Direct Support Professional

Creating a Legacy Inc
02.2024 - 06.2025
  • Ensured a safe and supportive environment for all clients at the facility.
  • Assisted individuals with daily living activities and personal care needs.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.

Assistant Store Manager

Dollar General
04.2016 - 01.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.

Cashier Sales Associate

Super Target
10.2015 - 01.2016
  • Processed credit card and debit payments via Type systems, providing accurate charges and credits.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Ladies Locker Room Attendant

The Hideaway Golf Club
11.2014 - 05.2015
  • Managed locker room inventory and supplies, replenishing as needed.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Assisted customers with finding items and storing belongings.
  • Greeted customers and offered them assistance.

Nutrition Services Assistant (substitute)

Desert Sands Unified School District
01.2013 - 05.2013
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Monitored food safety and sanitation standards in food service areas.

Housekeeping/Laundry Supervisor

Palm Valley Country Club
08.2005 - 08.2012
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed laundry sorting, washing, drying, and ironing.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.

Education

Indio High School
Indio, CA

Skills

  • Staff Management
  • Budgeting and Cost Control
  • Performance Monitoring and Evaluation
  • Human Resource Policies
  • Retail Operations
  • Vendor Management
  • Cash Auditing
  • New Hire Training
  • Environmental Impact Management
  • Bilingual : English and Spanish
  • Client support
  • Medication administration
  • Behavior monitoring
  • Daily living assistance
  • Documentation skills
  • Health and safety
  • Time management
  • Crisis intervention
  • First aid and CPR

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Direct Support Professional

Creating a Legacy Inc
02.2024 - 06.2025

Assistant Store Manager

Dollar General
04.2016 - 01.2023

Cashier Sales Associate

Super Target
10.2015 - 01.2016

Ladies Locker Room Attendant

The Hideaway Golf Club
11.2014 - 05.2015

Nutrition Services Assistant (substitute)

Desert Sands Unified School District
01.2013 - 05.2013

Housekeeping/Laundry Supervisor

Palm Valley Country Club
08.2005 - 08.2012

Indio High School

Personal Information

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Beatrice De La Garza