Summary
Overview
Work History
Education
Skills
Certification
Leadership Philosophy
Timeline
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Beatrice Fields

Austin

Summary

Personal leadership philosophy focused on building a culture where employees develop safe work habits, operational confidence, and continuous improvement through hands-on coaching and practical training.

Overview

1
1
Certification
31
31
years of professional experience

Work History

Junior Lead

Conagra Brands
Denver
04.2024 - 04.2026
  • Led and supported daily production operations for teams of approximately 20 employees across multiple manufacturing lines, including pizza, bagels, and French bread roll production, while maintaining productivity, quality, and safety expectations.
  • Trained and cross-trained employees on production processes, material handling, packaging operations, palletizing, equipment procedures, and safe work practices to improve employee capability and operational consistency.
  • Collaborated with production leadership, quality assurance, and maintenance teams to resolve equipment issues, improve safety practices, and identify employee training needs.
  • Supported workplace safety initiatives through employee coaching, hazard awareness, PPE compliance, Lockout/Tagout awareness, injury prevention practices, and reinforcement of Conagra's WIN safety program.
  • Coached and mentored employees to foster accountability and teamwork, reinforcing a strong safety culture within the team.
  • Performed quality and compliance verification activities, including metal detector testing, production checks, documentation, and process monitoring to maintain food safety standards and product integrity.
  • Maintained accurate records of safety inspections, production activities, and operational compliance to support regulatory adherence and enhance process reliability.

Executive Housekeeping Supervisor

Hilton Garden Inn
Sioux City
02.2018 - 08.2021
  • Managed daily housekeeping operations, supervising approximately 12-15 employees responsible for guest rooms, public areas, sanitation standards, and overall facility presentation.
  • Conducted routine quality inspections of guest rooms and public areas to verify cleanliness, safety, presentation, and compliance with Hilton standards.
  • Maintained a 98.3% quality inspection performance rating by reinforcing expectations, identifying improvement opportunities, and implementing corrective coaching when needed.
  • Led employee onboarding, hands-on training, coaching, and development to ensure team members understood safety procedures, quality expectations, operational requirements, and brand standards.
  • Trained employees on proper cleaning procedures, chemical usage, labeling requirements, equipment operation, linen handling, sanitation practices, and safe work methods aligned with OSHA expectations.
  • Educated employees on chemical safety practices, including proper product selection, labeling, storage requirements, and prevention of unsafe chemical handling.
  • Developed employee knowledge across multiple operational areas including guest room preparation, public area maintenance, laundry operations, supply management, and equipment procedures.
  • Managed employee relations responsibilities including coaching conversations, performance discussions, scheduling concerns, documentation, and conflict resolution.
  • Promoted workplace safety through ergonomic awareness, stretching routines, safe lifting practices, and injury prevention techniques.
  • Managed departmental purchasing, inventory, vendor communication, and process improvement opportunities to increase operational efficiency.

Utility Supervisor

Seaboard Triumph Foods
Sioux City
09.2015 - 06.2018
  • Served as a Utility Supervisor in a newly established pork processing facility, supporting production operations through hands-on employee training, process instruction, equipment procedures, and quality compliance.
  • Learned and mastered approximately 10 utility-area positions and processes to provide effective training and operational support across multiple production functions.
  • Trained employees through hands-on instruction, demonstrating proper production techniques, equipment operation, sanitation procedures, PPE requirements, and safe work practices within a high-risk manufacturing environment.
  • Supported onboarding and cross-training by teaching employees utility operations, equipment setup, equipment breakdown procedures, processing requirements, and department-specific responsibilities.
  • Reinforced workplace safety expectations by coaching employees on PPE usage, hazard awareness, sanitation standards, knife and blade safety, equipment handling, and injury prevention practices.
  • Supported daily sanitation and operational readiness by ensuring tools, equipment, and work areas met food safety and cleanliness expectations before and after production operations.
  • Collaborated with Production Supervisors and Quality Assurance teams to maintain product quality, customer specifications, processing requirements, and compliance standards.
  • Provided employee coaching and performance guidance by identifying training needs, reinforcing proper procedures, and supporting continuous improvement throughout the department.

Deli Department Manager

Walmart
South Sioux City
02.2012 - 09.2015
  • Managed daily deli department operations while ensuring food safety, sanitation standards, product quality, inventory accuracy, and customer service expectations were consistently maintained.
  • Coordinated employee scheduling, workload assignments, and daily operational priorities to optimize department efficiency and meet customer service expectations.
  • Led and trained associates on deli production procedures, food handling practices, sanitation requirements, equipment operation, labeling standards, and safe work methods.
  • Provided hands-on coaching to employees regarding department procedures, production expectations, food safety practices, and compliance requirements.
  • Monitored department operations to ensure proper product rotation, expiration control, temperature awareness, cleanliness, and adherence to company food safety standards.
  • Conducted quality checks and identified improvements in product presentation, waste reduction, operational processes, and customer satisfaction, enhancing overall department standards.
  • Documented and communicated department concerns, employee training needs, safety observations, and operational updates to store leadership to ensure alignment and proactive issue resolution.
  • Supported employee development through coaching, accountability, and reinforcement of company expectations.

Customer Service Manager

Walmart
South Sioux City
02.2012 - 09.2015
  • Supervised daily front-end operations for teams of 30-50 associates during high-volume retail shifts, driving efficient operations and adherence to customer service standards and company procedures.
  • Trained and mentored new employees through hands-on instruction, reinforcing company policies, register operations, customer service expectations, and workplace procedures.
  • Guided employees in conflict resolution and performance coaching, enhancing team effectiveness and fostering a supportive work environment.
  • Collaborated with store leadership to resolve staffing needs and employee concerns, addressing operational challenges and enhancing customer service.
  • Coordinated employee assignments, register coverage, and workflow adjustments to support productivity and changing business demands.
  • Educated employees on point-of-sale systems, cash handling procedures, transaction accuracy, customer interactions, and operational requirements.
  • Conducted cash accountability procedures by issuing, verifying, reconciling, and securing register tills while maintaining financial accuracy and compliance.
  • Supported fraud prevention procedures, identity verification requirements, and high-risk transaction processes through employee coaching and operational oversight.

Support Manager, Fresh Operations

Walmart
South Sioux City
02.2012 - 09.2015
  • Managed daily operations across four fresh food departments: Produce, Bakery, Meat, and Deli, providing leadership support to department managers and associates while maintaining safety, quality, and customer service expectations.
  • Supported department leadership by identifying operational needs, staffing requirements, employee concerns, training needs, and department priorities to maintain efficient business operations.
  • Coordinated workforce coverage by reallocating associates, supporting staffing needs, and ensuring departments maintained productivity and operational readiness.
  • Maintained oversight of food safety, sanitation, product rotation, expiration controls, labeling requirements, and safe work procedures across multiple fresh departments.
  • Conducted department reviews to identify safety concerns, quality issues, inventory concerns, compliance gaps, and opportunities for process improvement.
  • Supported workplace incident response by gathering information, documenting employee statements, recording details, and communicating concerns through appropriate leadership channels.
  • Assisted with employee coaching, performance discussions, workplace concerns, and corrective action support while promoting accountability and professional development.
  • Served as a resource for associates and leadership by providing guidance, conflict resolution, operational support, and reinforcement of company expectations.
  • Promoted a culture of safety awareness, teamwork, accountability, and continuous improvement across multiple departments.

Logistics Operations Associate

RPS Logistics
Oak Lawn
01.1995 - 03.1999
  • Utilized handheld scanning technology to upload, download, and verify product information while confirming shipment quantities, inventory accuracy, and operational records.
  • Performed product scans for incoming shipments to verify quantities received, support inventory control, and ensure accurate billing and documentation processes.
  • Supported logistics operations through receiving, product movement, scanning processes, inventory verification, and accurate documentation of incoming and outgoing materials.
  • Supported warehouse and logistics activities by coordinating material movement, maintaining organization of products, and following established safety procedures.
  • Communicated with operational teams regarding shipment information, inventory concerns, discrepancies, and process requirements.
  • Maintained attention to detail while performing data entry, documentation, and verification responsibilities in a fast-paced logistics environment.

Lipper/Strickler Operator

IBP / Tyson Foods
South Sioux City
04.1999 - 2005
  • Operated within a regulated production environment requiring attention to food safety, employee safety, equipment procedures, and production accuracy.
  • Supported high-volume food manufacturing operations by adhering to production procedures, safety requirements, quality standards, and sanitation expectations, ensuring consistent product integrity.
  • Followed established operating procedures, PPE requirements, sanitation practices, and workplace safety expectations to maintain a safe and productive environment.
  • Contributed to production goals by maintaining workflow, identifying process concerns, and effectively communicating operational issues to leadership for timely resolution.
  • Facilitated employee training and development by mastering multiple production processes, equipment requirements, and safe work practices, enhancing team capability.

Education

GED -

Kennedy King College
Chicago, IL
05-1993

Skills

  • Manufacturing Production Operations
  • Logistics Operations
  • Handheld scanning
  • Material Movement and Inventory Verification
  • Equipment Operation Support
  • Employee Coaching and Training
  • Safety Documentation Practices
  • Quality Compliance Monitoring
  • Environmental Health & Safety (EHS) Support
  • Safety Training & Employee Development
  • OSHA Safety Practices
  • PPE Compliance & Safety Awareness
  • Hazard Communication
  • Chemical Safety Procedures
  • Lockout/Tagout Awareness
  • Fall Protection & Harness Training
  • Workplace Safety Coaching
  • Incident Documentation & Reporting
  • Manufacturing Operations Support
  • Quality Assurance & Compliance
  • Food Safety Standards
  • Employee Coaching & Mentoring
  • Corrective Action Support
  • Process Improvement
  • Production Training
  • Cross-Functional Leadership
  • Safety Culture Development

Certification

  • OSHA Safety Training Experience
  • Lockout/Tagout (LOTO) Training
  • Fall Protection / Harness Training
  • Bloodborne Pathogen Training
  • Hazard Communication Training
  • Chemical Handling and Safety Procedures
  • PPE Compliance Training
  • Workplace Safety Practices
  • Equipment Safety Procedures
  • Food Safety and Sanitation Training
  • Quality Assurance Procedures
  • Employee Training and Development Experience

Leadership Philosophy

 SAFETY AWARENESS WITH TRAINING Safety First | Accountability | Focus | Empowerment, Teach | Reinforce | Apply | Improve | Normalize

Timeline

Junior Lead

Conagra Brands
04.2024 - 04.2026

Executive Housekeeping Supervisor

Hilton Garden Inn
02.2018 - 08.2021

Utility Supervisor

Seaboard Triumph Foods
09.2015 - 06.2018

Deli Department Manager

Walmart
02.2012 - 09.2015

Customer Service Manager

Walmart
02.2012 - 09.2015

Support Manager, Fresh Operations

Walmart
02.2012 - 09.2015

Lipper/Strickler Operator

IBP / Tyson Foods
04.1999 - 2005

Logistics Operations Associate

RPS Logistics
01.1995 - 03.1999

GED -

Kennedy King College
Beatrice Fields