Beatrice Garza Perez
Portland,TX
Summary
Versatile and dynamic professional, excelling in roles that demand exceptional organizational skills and a friendly, positive attitude. Expert in software knowledge and academic advising. Demonstrated leadership and collaboration abilities contribute to a team's success, making me a dependable asset to any employer.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
School Registrar
Gregory-Portland ISD
07.2022 - Current
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
- Enhanced data integrity by conducting regular audits of student records and promptly correcting discrepancies as needed.
- Reviewed applications to determine potential students for admission.
- Provided new students and parents with information on admissions or registration procedures and assisted with enrollment.
- Handled additional duties and tasks during employee absences, keeping workflows running smoothly.
- Protect security of educational records to maintain strict confidentiality.
- Completed assigned tasks with little or no supervision.
- Assisted in preparation and distribution of course catalogs, class schedules, and registration materials, providing clear and accurate information to students.
- Coordinated with other departments to ensure seamless communication regarding student records and program requirements.
- Contributed to the development of school policies by providing input on registration procedures, attendance tracking, and transcript management.
Secretary
School Of Science And Technology High School
08.2018 - 07.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened visitors and issued badges to maintain safety and security.
- Assisted coworkers and staff members with special tasks on daily basis.
Automotive Parts Consultant
Al Willeford Chevrolet
05.2015 - 08.2018
- Enhanced customer satisfaction by providing knowledgeable assistance in selecting appropriate automotive parts.
- Implemented a user-friendly cataloguing system that streamlined parts retrieval and increased staff efficiency.
- Optimized storage solutions within the warehouse setting, increasing organization while reducing potential safety hazards.
- Participated in trade shows, representing the company professionally and generating leads for future business opportunities.
- Developed strong relationships with suppliers, negotiating better pricing and delivery terms for the company.
- Achieved higher levels of customer satisfaction by going the extra mile to locate rare or discontinued parts, even reaching out to international suppliers when necessary.
- Conducted regular audits of physical inventory, identifying discrepancies and implementing corrective measures.
- Managed special orders for customers, ensuring timely delivery of hard-to-find or specialty parts.
- Resolved customer complaints promptly, demonstrating empathy and commitment to excellent service.
- Trained new staff members on effective sales techniques and product knowledge, fostering a high-performing team environment.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
Parts Delivery Specialist
O'Reilly Auto Parts
08.2013 - 03.2015
- Coordinated closely with other departments within the organization to facilitate smooth operations between warehouse, sales, and accounting teams regarding orders and deliveries.
- Increased efficiency by effectively handling multiple tasks simultaneously, such as loading/unloading vehicles, updating inventory records, and preparing necessary paperwork for deliveries.
- Contributed to the company''s reputation for excellent service through punctual deliveries and professional demeanor when interacting with customers.
- Demonstrated strong attention to detail while inspecting parts for damage or defects prior to delivery, reducing returns due to quality issues.
- Strengthened relationships with clients through clear communication and consistent follow-up on order statuses.
- Streamlined workflow by implementing an organized system for tracking and managing delivery schedules.
- Maintained a clean and organized vehicle, ensuring that it adhered to company standards for cleanliness and safety while out on deliveries.
- Managed vehicle maintenance and ensured compliance with safety regulations, resulting in fewer accidents and breakdowns during deliveries.
- Upheld company values of integrity, professionalism, and accountability throughout all aspects of daily work responsibilities as a Parts Delivery Specialist.
- Assisted management in identifying areas for operational improvement, contributing to a more efficient delivery process.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of automotive parts.
- Maintained inventory accuracy with diligent record-keeping and regular stock checks.
- Reduced delivery time by optimizing routes and prioritizing urgent orders.
- Collaborated with warehouse team to ensure proper packaging, labeling, and storage of parts for efficient delivery processes.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Kept detailed records of deliveries and money received from customers.
Education
Associate of Arts - Business Administration And Management
Del Mar College
Corpus Christi, TX05.2025
High School Diploma -
Gregory-Portland High School
Portland, TX05.2010
Skills
- Leadership Qualities
- Scheduling Coordination
- Software Knowledge
- Academic advising
- Student Registration
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
Timeline
School Registrar
Gregory-Portland ISD
07.2022 - Current
Secretary
School Of Science And Technology High School
08.2018 - 07.2022
Automotive Parts Consultant
Al Willeford Chevrolet
05.2015 - 08.2018
Parts Delivery Specialist
O'Reilly Auto Parts
08.2013 - 03.2015
Associate of Arts - Business Administration And Management
Del Mar College
High School Diploma -
Gregory-Portland High School
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