Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

BEATRICE HARRINGTON-CARPENTER

Jackson,United States

Summary

My Objective is to utilize my skills in business planning communications, and human relations to meet employee's objectives.

Receptionist: Reception of visitors to office of public buildings in several locations; processing of incoming phone calls using multi-line phone system; preforming general office duties; excessive use of MS Word, Excel, Power Point; scanning documents; data entry; composing letters and other document; filing; familiar with Windows Software. Proficient with Multi-line phone system (Have managed over 500 lines) Very familiar with call center settings General office duties Proficient with communications equipment (2-way radio, satellite radio, digital radio) Office equipment: Computer, fax machine, scanner, copier Excellent people skills

Overview

23
23
years of professional experience

Work History

Receptionist/Customer Service

Jake and Son LLC
Jackson, MS
03.2017 - 01.2022
  • Received all incoming calls, schedule appointments, Performing general office duties with excessive use of MS Word, Excel, Power Point, accessing and updating client information, documentation of company's receipts and records, sales, ordering of office supplies, payroll, and tax documents, kept in constant communication with employees through text, email, phone calls and radio to schedule job locations and duties

Emergency Tele-Communicator

Mississippi Emergency Management Agency
Pearl, MS
07.2007 - 01.2017
  • Reception of visitors to office of public building; processing of incoming phone calls using multi-line telephone system; performing general office duties with excessive use of MS Word, Excel, Power Point; document scanning, entering data; composing letters and other documents; filing, ordering of office supplies, appointment setting as well as scheduling reservations
  • Operating radio and other telecommunications equipment; staying in regular radio contact with public safety officers/personnel; responding to emergency and distress calls; dispatching to public safety officers and/or requesting other public safety entities (DHS, DOJ, Local, state, and countywide) and other entities; maintaining records of all dispatches; aid in on-the-job training; exercising of independent judgment and discretion in decision making

Receptionist

University of Mississippi Medical Center
Jackson, MS
03.1999 - 06.2007
  • Reception of visitors to office of public buildings in several locations; processing of incoming phone calls using multi-line phone system; performing general office duties with excessive use of MS Word, Excel, Power Point; scanning of documents, data entry, composing letters and documents; filing, scheduling patients' appointments

Education

Associate of Applied Science - Business

Southern Technical College
Jackson, MS, United States
01.1978

Skills

  • Reception of visitors to office of public buildings in several locations
  • Processing of incoming phone calls using multi-line phone system
  • Performing general office duties
  • Excessive use of MS Word, Excel, Power Point
  • Scanning documents
  • Data entry
  • Composing letters and other documents
  • Filing
  • Familiar with Windows Software
  • Proficient with a multi-line phone system (have managed over 500 lines)
  • Very familiar with call center settings
  • General office duties
  • Proficient with communications equipment (2-way radio, satellite radio, digital radio)
  • Office equipment: Computer, fax machine, scanner, copier
  • Excellent people skills Medical Termanolagy, Scheduling, Patient Intake

Additional Information

Further information will be provided upon request.

References

  • Susan K. Hanke, Communications Director: Management & Program Analyst at FEMA, susan.hanke@fema.dhs.gov, (202) 655-8698
  • Walterine Underwood, EM - Specialist at MS Emergency Management Agency, (601) 937-0248
  • Scott Davis, Response/Communications Director: Mississippi Emergency Management Agency, Pearl, MS, (601) 933-6875
  • Denise Gray Hunt, Personnel Manager, Mississippi Emergency Management Agency, (601) 933-6362
  • Pastor Walter Halbert, Pastor and Friend, (601) 720-8099
  • Elder E.J. Shines, Brother-In-Law, (601) 672-5035
  • Jeffery Powell, Family Friend, (601) 940-2929
  • Sylvia Shields-Halbert, Sister-in-Law, (601) 781-5110

Timeline

Receptionist/Customer Service

Jake and Son LLC
03.2017 - 01.2022

Emergency Tele-Communicator

Mississippi Emergency Management Agency
07.2007 - 01.2017

Receptionist

University of Mississippi Medical Center
03.1999 - 06.2007

Associate of Applied Science - Business

Southern Technical College

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