Emmanuel Jean-Pierre
Bartender
Houston,TX
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Bartender
HardRock Hotel & Casino
06.2017 - 10.2023
- Prepared garnishes by evenly slicing and pitting fruits.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Completed requisitions to maintain required stock par levels.
Bartender
Corale Gable Country Club
02.2011 - 04.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Bacardi USA
12.2008 - 06.2015
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Built relationships with vendors to manage orders and negotiate costs.
Bartender/Server
Jungle Island, Parrot Jungle Trail
11.2006 - 02.2013
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Obtained signatures from customers upon delivery of goods.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
High School Diploma -
Miami Dade College
Miami, FL01.2008
Skills
- Suggestive Selling
- Ordering Bar Supplies
- Anticipating Guest Needs
- Guest Satisfaction
- Safe Food Handling Procedures
- Creative Mixology
- Excellent Judgment
Languages
Spanish
Professional Working
French
Full Professional
Haitian Creole
Native or Bilingual
Timeline
Bartender
HardRock Hotel & Casino
06.2017 - 10.2023
Bartender
Corale Gable Country Club
02.2011 - 04.2016
Bartender
Bacardi USA
12.2008 - 06.2015
Bartender/Server
Jungle Island, Parrot Jungle Trail
11.2006 - 02.2013
High School Diploma -
Miami Dade College
- [Area of expertise] License - [Timeframe]
Certification
- [Area of expertise] License - [Timeframe]
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