Beatrice Jennings
Baltimore,MD
Summary
Experienced professional with over 10 years of experience in Human Services. Excellent reputation for resolving problems and operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 10-year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse individuals. Solid relationship-builder with decisive approach to solving operational problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Support Services
Living Out Loud, LLC
Baltimore, MD
09.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Teacher
Fitness, Fun And Games. Org
Baltimore, MD
08.2018 - Current
- Provide quality programs for children , ages 2-12
- Helped students explore concepts with engaging, learning-focused activities.
- Supervised children between ages 2 - 12 years of age
- Support healthy growth of individuals including cognitive, physical, social, and emotional development during out-of-school hours
Senior House Manager
People Encouraging People
Baltimore, MD
03.2014 - 07.2018
- Provided leadership for continual management and employee training initiatives.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Delegated daily tasks to individuals streamlining daily progress and efficiency.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised 6 employees on day shift, overseeing efficiency of cleanliness and safety.
Education
J.D. - Business Law
University of Baltimore
Baltimore, MD05.2026
MBA - Management
University of Baltimore
Baltimore, MD05.2025
Bachelor of Science - Management Science
Coppin State University
Baltimore, MD05.2023
Skills
- Organizational Structure
- Operational Efficiency
- Organizational Leadership
- Regulatory Compliance
- Case Studies
- Child development
- Curriculum Development
- Special Needs Students
Accomplishments
- Supervised team of 6 staff members.
- Employee of the year, 2016-2021
Certification
- Direct Support Professional Training - October 2016 - 2018
- Certified Teacher, Fitness, Fun and Games - Aug 2018- present
About
Possesses excellent time management skills, top customer-relations abilities and strong communication skills. Continually seeking new ways to improve management expertise, enhance team experience, boost morale and improve overall team focus.
Timeline
Director of Support Services
Living Out Loud, LLC
09.2021 - Current
Teacher
Fitness, Fun And Games. Org
08.2018 - Current
Senior House Manager
People Encouraging People
03.2014 - 07.2018
J.D. - Business Law
University of Baltimore
MBA - Management
University of Baltimore
Bachelor of Science - Management Science
Coppin State University
- Direct Support Professional Training - October 2016 - 2018
- Certified Teacher, Fitness, Fun and Games - Aug 2018- present
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