Beatrice Lazala
Vista,CA
Summary
Business Administration student preparing to pursue Business Analytics with experience in retail leadership and customer service. Familiar with basic Excel and SPSS through coursework, with experience reviewing sales performance and working toward business goals. Organized, detail-oriented, and eager to develop hands-on data analytics experience
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Manager in Training
Charlotte Russe
Carlsbad, California
08.2024 - 06.2025
- Facilitated store operations during opening and closing, managing inventory, merchandising, shipments, registers, and employee coaching to ensure operational efficiency.
- Trained team members and reviewed performance data to identify improvement opportunities and support team development.
- Prepared and organized store reports and operational information to support day-to-day management decisions.
- Developed strategies to motivate team members and improve productivity and performance.
- Monitored sales floor activities to maintain strong customer engagement and service standards.
Sales Lead
Francesca's
Carlsbad, Texas
10.2023 - 08.2024
- Reviewed daily sales results and store performance to assess alignment with sales goals.
- Identified customer purchasing patterns and product trends to inform merchandising and optimize sales strategies.
- Monitored product availability and inventory needs to ensure timely restocking and maintain organized sales floor.
Sales Associate
Spirit Halloween Store
Oceanside, California
08.2023 - 11.2023
- Operated the cash register, processing transactions accurately and efficiently.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Assisted customers in selecting costumes and accessories during peak shopping periods.
- Maintained store organization by restocking shelves and arranging displays effectively.
Sales Associate
Charlotte Russe
Carlsbad, California
02.2023 - 08.2023
- Supported daily sales goals by communicating promotions and helping customers find products that met their needs.
- Assisted customers with product selection and provided friendly, personalized service.
- Processed purchases, returns, and exchanges accurately using the register.
- Restocked merchandise and maintained organized, visually appealing product displays.
Sales Associate
Kate Spade
Carlsbad
10.2022 - 02.2023
- Delivered personalized customer service by guiding customers in product selection to enhance their shopping experience.
- Executed accurate processing of purchases, returns, and exchanges to ensure smooth customer transactions.
- Maintained organized merchandise displays and followed brand visual standards throughout the store.
- Supported restocking and inventory organization to maintain optimal product availability on the sales floor.
Camp Counselor
Brengle Terrance Summer Camp
Vista, California
06.2022 - 08.2022
- Led and organized recreational activities, games, and group events for groups of up to 15 children.
- Supervised and ensured the safety of children ages 3–13 during daily activities and programs.
- Managed multiple responsibilities throughout the day while maintaining a safe, positive, and organized environment.
- Communicated with parents, staff, and other counselors regarding activities and participant needs.
Education
Bachelor of Science - Business Analytics
California State University, San Marcos
San Marcos, CA 02.2027 - 12.2028
Associate of Science - Business Administration
Palomar College
San Marcos, CA 06.2024 - 12.2026
Skills
- Microsoft Excel (Basic)
- SPSS
- Microsoft Word
- Microsoft PowerPoint
- Basic Java
- Data Entry
- Customer Service
- Team Leadership
- Employee Training
- Interviewing
- Communication
- Organization
- Time Management
- Attention to Detail
Timeline
Bachelor of Science - Business Analytics
California State University, San Marcos
02.2027 - 12.2028
Manager in Training
Charlotte Russe
08.2024 - 06.2025
Associate of Science - Business Administration
Palomar College
06.2024 - 12.2026
Sales Lead
Francesca's
10.2023 - 08.2024
Sales Associate
Spirit Halloween Store
08.2023 - 11.2023
Sales Associate
Charlotte Russe
02.2023 - 08.2023
Sales Associate
Kate Spade
10.2022 - 02.2023
Camp Counselor
Brengle Terrance Summer Camp
06.2022 - 08.2022