Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
Generic

Beatrice Levi

Tucson,AZ

Summary

Results-driven Senior Analyst at Raytheon with expertise in data analysis and project management. Proven ability to enhance customer satisfaction through effective communication and timely reporting. Skilled in creating impactful presentations and providing technical support, ensuring project success and client engagement. Recognized for meticulous attention to detail and problem-solving capabilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Analyst

Raytheon
Tucson, AZ
06.2023 - Current
  • Identified needs of customers promptly and efficiently.
  • Gathered and organized data to send to the customer in a timely manner.
  • Prepared presentations outlining progress made on current engineering projects.
  • Created reports summarizing data collected from engineering experiments.
  • Provided technical support to engineers on various projects.
  • Analyzed existing engineering documents to identify discrepancies or errors.
  • Attended meetings with clients to discuss project requirements and timelines.

Technical Support Representative

Raytheon
Tucson, AZ
01.2019 - 06.2023
  • Schedule, maintain, and set up classified video teleconferences for executives and program managers. Answer calls and emails for scheduling and troubleshooting purposes. Schedule and book meetings for customers through Microsoft Outlook. Manage email traffic and meeting schedules.
  • Data entry, filing, and customer service.
  • Ensured compliance with company policies and procedures regarding technical support operations.
  • Provided training and guidance to junior staff members as needed.
  • Troubleshot customer inquiries related to software and hardware issues.
  • Enforced access control measures in accordance with established procedures.
  • Provided escorts for visitors as needed throughout the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Administrative Assistant

US Navy
02.2012 - 02.2017
  • Managed the CEO's complex and frequently changing travel arrangements, and coordinated the pre-planning of trips.
  • Conducted research to prepare, gather, and proofread briefing materials, agendas, and decks for all executive-level meetings.
  • I greeted visitors entering the office, determined the nature and purpose of their visit, and directed them to the appropriate destination.
  • Processed travel expenses and reimbursements.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Frequently used word processing, spreadsheet, database, and presentation software.
  • Reconciled and processed expense reports for internal and field personnel.
  • Developed and maintained an internal client filing system.
  • Researched and resolved accounts payable discrepancies.
  • Produced legal documents.
  • Researched statutes, decisions, legal articles, and codes.
  • Produced legal documents such as briefs, pleadings, and appeals.
  • Developed standard operating procedures for all administrative employees.
  • Maintained computer and physical filing systems.
  • Received, screened, and routed incoming calls.
  • Provided complete meeting support, including preparing materials and taking notes.
  • Created reports and presentations.
  • Sorted and routed incoming correspondence and messages.
  • Created reports, correspondence, and spreadsheets with Microsoft Office programs.
  • Analyzed departmental documents for appropriate distribution and filing.

Education

BA - Early Childhood Education

University of Phoenix
Phoenix, AZ
06-2021

Skills

  • Data analysis
  • Technical support
  • Project management
  • Customer service
  • Presentation skills
  • Interpersonal communication
  • Problem solving
  • Time management
  • Attention to detail
  • Documentation management
  • Meeting facilitation
  • Client management
  • Microsoft office

Certification

  • Secret Clearance
  • Office Management apprenticeship

Awards

Secret Clearance, Legal Clerk, Office Manager, Administrative Service, Mentored two peers, Trained new personnel, Notary Public

References

References available upon request.

Timeline

Senior Analyst

Raytheon
06.2023 - Current

Technical Support Representative

Raytheon
01.2019 - 06.2023

Administrative Assistant

US Navy
02.2012 - 02.2017

BA - Early Childhood Education

University of Phoenix

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