BEATRICE MARSHALL
Florissant,MO
Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized keeping supplies stocked and equipment sterilized for use. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. A responsible team player is always willing to assume additional responsibility to ease the family burden. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Flexible team player with positive and upbeat nature.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
Mercy & Miracle Health Services LLC
05.2020 - 12.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing the integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Cosmetologist Owner/Operator Specialist
Mirror Mirror Hair Gallery
04.2009 - 03.2020
- Advanced cosmetology services
- Cutting/ shampooing/ color
- Customer service
- Sales
- Accounts receivable
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risks in a shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Attended regular training and workshops to maintain my cosmetology license and stay current on techniques and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Education
Licensed Cosmetologist - Cosmetology
11.1992
High school diploma - Cosmetology
06.1991
Skills
- Hair styling
- Financial report
- QuickBooks
- Front desk
- Accounts payable/ receivable
- Retail sales
- Microsoft Word
- Management
- Mobility Devices
- Patient Positioning
- Professional Bedside Manner
- Patient Care and Monitoring
- Feeding Assistance
- Bathing and Dressing
- Staff Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Care Technician - Mercy & Miracle Health Services LLC
05.2020 - 12.2023
Cosmetologist Owner/Operator Specialist - Mirror Mirror Hair Gallery
04.2009 - 03.2020
Progressive School of Cosmetology - Licensed Cosmetologist, Cosmetology
Affton High School - High school diploma, Cosmetology
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