Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Companystandards
Languages
Timeline
BusinessDevelopmentManager
BEATRICE OKAN

BEATRICE OKAN

Grand Prairie,TX

Summary

Experienced Crew Member at Chipotle with a proven ability to thrive in a fast-paced environment. Responsible for preparing food to the high standards set by the company and dedicated to learning, understanding, and working in alignment with its values. Primary focus on serving guests on the front line, ensuring adherence to Chipotle's guidelines. Skilled in opening and closing the restaurant, providing friendly customer service, and honing strong interpersonal skills through interviewing potential employees, greeting visitors, and effectively responding to telephone requests. Quick thinker with a solutions-based approach to resolving returns or customer satisfaction issues, prioritizing guest satisfaction. Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Meticulous marketing professional with proven history of collaborating with account managers and utilizing KPI knowledge to increase marketing performance. Thorough and driven with passion for fostering client satisfaction and promoting brand awareness. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Enthusiastic Lead Teacher brings 5 years of experience in early childhood education. Passionate about child development and learning. Friendly, outgoing and adaptable in approach.

Overview

1824
1824
years of professional experience
1
1
Certification
1
1

Early teacher education

Work History

Lead Teacher

KinderCare Learning Centers
05.2022 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.

Small Business Marketing Coordinator

NEWBERN EXCEL
12.2022 - 03.2023
  • Managed successful product launches, coordinating efforts across departments for seamless execution.
  • Fostered a culture of innovation within the marketing department by regularly brainstorming new ideas for campaigns and content, leading to increased team morale and motivation.
  • Established a comprehensive metrics tracking system to evaluate campaign effectiveness and inform future strategies.
  • Enhanced online presence by designing, launching, and maintaining a user-friendly company website.
  • Improved customer retention with consistent follow-up communications and tailored loyalty programs.

Customer Service Representative

SYKES
08.2021 - 01.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

TEACHER

PRIMROSE SCHOOL
07.201 - 12.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

CASHIER

FAMILY DOLLAR
10.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

CREW MEMBER

CHIPOTLE
03.2019 - 08.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Teacher Education

Sam Houston High School
Arlington, TX
01.2020

Skills

  • Customer service skills and time management experience
  • Cleaning and sanitizing equipment, food preparation areas, cooking surfaces and utensils
  • Communication skills and conflict resolution experience
  • Teamwork and collaboration with peers and management
  • Package menu items and drink orders for transport
  • Life skills like teamwork, communication, and time management
  • Child Development
  • Parent-Teacher Communication
  • Safety awareness
  • Key decision making
  • Staff Development
  • Educational leadership
  • Student Records Management
  • Small Group Instruction
  • Motivating students
  • Problem-Solving
  • CPR
  • First Aid

Accomplishments

  • Student Involvement - Volunteered as faculty member representative for student-led Mock Trial club, supervising weekly after school meetings and attending bi-weekly weekend conferences.
  • Designed and conducted a well-received professional development workshop for Uplift summit international preparatory staff in 3 and a half months.
  • Curriculum Design - Designed, developed and implemented daily lessons for 90 students.
  • Led class to an average 85 % increase in math and reading standardized test scores during the 2022-2024 school year.

Certification

  • SafeServ Certified: Food Handler
  • OSHA certification: Food Handling
  • OSHA certification: HACCP Certification
  • Occupational Safety and Health, Food Safety: Certified
  • CPR

Companystandards

  • Product cross-selling
  • Table setting arrangements
  • Food and beverage pairing
  • Marketing and sales experience
  • Flexibility
  • Meeting deadlines
  • Safe serving knowledge
  • Food inspection
  • Learning environments
  • Content knowledge
  • Application of content
  • Assessment

Languages

French
Native or Bilingual
English
Native or Bilingual
Arabic
Limited Working

Timeline

Small Business Marketing Coordinator

NEWBERN EXCEL
12.2022 - 03.2023

Lead Teacher

KinderCare Learning Centers
05.2022 - Current

Customer Service Representative

SYKES
08.2021 - 01.2022

CASHIER

FAMILY DOLLAR
10.2020 - 08.2021

CREW MEMBER

CHIPOTLE
03.2019 - 08.2019

Teacher Education

Sam Houston High School

TEACHER

PRIMROSE SCHOOL
07.201 - 12.2021
BEATRICE OKAN