Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beatrice Roscoe

Woodbridge,VA

Summary

Highly motivated and driven with 6+ years experience in sales, customer service, administration, recruiting, human resource and payroll. Dedicated to providing an exceptional customer experience and maintaining customer relationships. Ability to multitask, and complete the tasks. Goal-oriented with the ability to meet business goal.

Overview

20
20
years of professional experience

Work History

Stay at Home Mom and Military Spouse

Navy
01.2011 - Current

I have held the position of military wife and mother since 2010. I have handled phone calls, appointments, travel arrangements, administrative duties, cooking duties, cleaning duties, and much more. Established and managed household financial budget. Volunteered at NATO School in Germany for 3 years. Currently a member and EPIC Secretary at my son’s school. Managing school fundraiser involving over 30 volunteers. Setting goals and developing and executing strategies to achieve them.

I have enjoyed this job, but now it is time to move on since I will no longer have to move with the military. I have worked through multiple overseas deployments with my husband, and am very effective at operating under stress.

Administrator, HR and Payroll Specialist

Bank Of America Call Center
07.2007 - 12.2010
  • Oversaw the recruiting, hiring, and onboarding process by performing background checks, drug screening conducting interviews, issuing employment contracts, and facilitating orientations
  • Assisted the HR Manager in accomplishing various human-resource-related activities, including but not limited to drug testing, coaching, counseling, benefit explanation, and performance management
  • Supported the execution of various developmental programs for both existing and new employees for their continuous personal and professional growth
  • Provided immediate response to all general inquiries regarding HR policies, employment laws, and compliance
  • Conduct a thorough investigation on complaints brought forward by employees, such as discrimination claims and policy violations to come up with appropriate and prompt resolutions
  • Conduct exit interviews documenting all feedback in accordance with the established HR standard operating procedures
  • Processed bi-weekly payroll for 255 employees , garnishments and benefits in ADP for current employees.

Administrator, HR and Payroll Specialist

CDA Detective & Security
09.2005 - 06.2007
  • Scheduled interviewed for candidates
  • Managed and administrated 100% of pre-employment assessments to prospective candidates
  • Collected feedback after final round interviews, and put together comprehensive packages for prospective hires.
  • Proceed newly hired employees by initiating pre-employment checks, drug screening, and first-day orientations to acquaint them with the company's operational procedures and policies
  • Processed bi-weekly payroll for 185 employees.
  • Processed garnishments and benefits in ADP for current employees.

Sales Consultant

Bellsouth
01.2005 - 08.2005
  • Assisted corporate customers in setting up accounts for employees as well as corporate offices
  • Overseen sales team to ensure it is running efficiently
  • Prepared training manuals for Sales Representatives to learn the policies and procedures
  • Organized sales conferences to enhance the skills of Sales Representatives
  • Knowledge of competitors products and services
  • In-depth knowledge of products and services and their benefits
  • Processed paperwork and performed other duties as assigned by management
  • Contacted new and existed customers to discuss needs
  • Maintained contact lists and followed up with customers to continue relationships

Leasing Consultant

6111 Ridgeway Apartments
12.2003 - 12.2004

Managed all leases from potential and

existing clients.

•Coordinated and scheduled lease applications, and adhered to compliance requirements.

•Coordinated property viewings and

follow-ups.

•Executed new lease agreements and coordinated move-in processes.

•Prepared all lease-related paperwork.

•Marketed all rental listings through open houses and individual showings.

•Negotiated lease terms with landlords and property manager.

•Planned and implemented marketing strategies to generate traffic.

•Responded to queries/leads and conducted property inspections.

•Managed residents newsletter, files, correspondence, forms, phone calls and emails.

Education

Associate Of Business Administration - Business Administration And Management

Texas Woman's University
Denton, TX

Skills

  • Payroll Administration
  • Human Resources Support
  • Recruitment and Hiring
  • Pre-Employment Screening
  • New Hire Orientation
  • Benefits Administration
  • Internal Communications
  • Personnel File Management

Timeline

Stay at Home Mom and Military Spouse

Navy
01.2011 - Current

Administrator, HR and Payroll Specialist

Bank Of America Call Center
07.2007 - 12.2010

Administrator, HR and Payroll Specialist

CDA Detective & Security
09.2005 - 06.2007

Sales Consultant

Bellsouth
01.2005 - 08.2005

Leasing Consultant

6111 Ridgeway Apartments
12.2003 - 12.2004

Associate Of Business Administration - Business Administration And Management

Texas Woman's University
Beatrice Roscoe