Compassionate caregiver with 3 years of experience working in both client homes and facilities. Passionate about elder care, skilled at managing schedules and keeping clients as active as possible. Culturally sensitive with the ability to provide both physical and emotional support to clients. Willing to escort clients to appointments and events. I firmly believe that engaging in meaningful conversations, the impact of smallest gestures can be profound and knowing that I have made a difference is incredibly rewarding.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Caregiver
Heritage Medical Staffing, WA
04.2020 - 10.2023
Improved clients'' quality of life by providing personalized in-home care and assistance with daily activities.
Enhanced client satisfaction by completing tasks efficiently, maintaining a clean home environment, and promoting safety.
Developed strong bonds with clients through compassionate caregiving and attentive listening to their needs.
Managed medication schedules for multiple clients, ensuring timely administration and adherence to prescribed regimens.
Provided emotional support to clients during difficult periods, fostering resilience and mental wellbeing.
Delivered top-quality personal hygiene assistance, maintaining dignity and respect for each client''s privacy.
Established routines that promoted stability and consistency for clients with cognitive impairments or memory loss.
Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
Promoted healthy lifestyle choices by preparing nutritious meals according to specific dietary requirements or preferences.
Facilitated communication between clients and their loved ones, fostering stronger relationships and social engagement.
Handled emergency situations calmly and efficiently, applying first aid measures when necessary and contacting appropriate medical professionals.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications.
Worked with up to 25 residents with daily living activities, including bathing and bathroom needs.
Assisted with medications, dressing changes and transferring patients from chair to bed.
Hosted weekly sing-a-longs for residents and developed 12 activities per month to keep patients mentally alert.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Collaborated with healthcare team members to provide comprehensive care plans for each patient.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Assisted patients with daily living activities, ensuring their safety and wellbeing.
Office Manager
Zania African Resources LTD
06.2014 - 12.2017
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
Updated reports, managed accounts, and generated reports for company database.
Controlled finances to lower costs and keep business operating within budget.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Managed senior-level personnel working in marketing and sales capacities.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Payroll Manager
G4S Secure Solutions (T) Ltd
04.2013 - 05.2014
Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Utilized financial software to prepare consolidated financial statements.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Trainee Auditor
R&S Associates - Financial Audit
11.2011 - 03.2013
Increased audit efficiency by streamlining processes and implementing updated software tools.
Assisted senior auditors in conducting comprehensive financial statement reviews for accurate reporting.
Enhanced internal controls by identifying potential risk areas and recommending corrective actions.
Supported the completion of multiple audits within deadline, ensuring client satisfaction and timely results.
Collaborated with team members to deliver high-quality audit services, fostering strong working relationships.
Assisted with the preparation of clear and concise audit documentation supporting findings and conclusions reached during audits.
Maintained confidentiality of sensitive client information, upholding professional integrity at all times.
Assisted in office administration and client communication to help manage auditors' workload.
Used Excel to create and manage budgets, balance sheets and other related financial statements.
Tracked funds, prepared deposits and reconciled accounts.
Collected and reported monthly expense variances and explanations.
Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
Education
Bachelor's Degree [G.P.A 3.2 ] - Accounting And Finance
Institute of Finance And Management
Dar Es Salaam, Tanzania
11.2011
FTC/Diploma [G.P.A 3.19] - Water Supply Engineering & Construction Technology
Rwegarulila Water Resources Institute
DSM. Tanzania
05.2007
Skills
Meal preparation
Behavior Redirection
ADL Assistance
Care Plan Adherence
Records management
Patient care
First aid & CPR/AED
HIPAA Compliance
Lifting 65 lbs pounds
Friendly and outgoing
Communication and teamwork
Problem-Solving - skill of listening and calm without being defensive
Resolving Payroll Problems
Payroll Auditing
Report Writing
Maintaining Employee Records
ADP Workforce Now
Recordkeeping Skills
Compliance Understanding
Coordinating Retirement Benefits
Reviewing Time Sheets
Proficient in Payroll System]
Calculating Deductions
Employment Verification
Risk Management Expertise
HR Support
Excellent Team Leadership
Financial Reporting and Analysis
Bank Security Expertise
Business Intelligence Gathering
Office Administration
Balance Reconciliations
Meal preparation
Tax Return Preparation
Taxpayer Account Audits
Stock Valuation
Journal Entries
Accounting Management Assessment
Oral Presentations
Investigation Scope Determinations
Microsoft Office
Payroll Administration
Bookkeeping and Reconciliation
Payroll Review
Tax Computation
Effective and Professional Communication
Certification
Adult & Pediatric First Aid/CPR/AED, American Red Cross - 01/2024 - NY, NY 10018
CNA Training, Crystal Point CNA Training School - 02/2020 - FW, WA 98003
Timeline
Caregiver
Heritage Medical Staffing, WA
04.2020 - 10.2023
Caregiver
CARE International
05.2019 - 01.2020
Office Manager
Zania African Resources LTD
06.2014 - 12.2017
Payroll Manager
G4S Secure Solutions (T) Ltd
04.2013 - 05.2014
Trainee Auditor
R&S Associates - Financial Audit
11.2011 - 03.2013
Bachelor's Degree [G.P.A 3.2 ] - Accounting And Finance
Institute of Finance And Management
FTC/Diploma [G.P.A 3.19] - Water Supply Engineering & Construction Technology