Summary
Education
Skills
Work History
Timeline
Generic

Robert Lukaszewski

Manager
Dundee

Summary

Competent and dependable Manager and Team player offering 20+ years of customer service, hospitality experience and administration. Trusting and loyal while managing daily operations of Table games, Housekeeping and Front desk. Proven the ability to handle multiple tasks and work effectively in a fast-paced environment.

Education

High School Diploma -

Buena Regional High School
Buena, NJ
06-1991

Skills

  • Personnel management
  • Organizational skills
  • Problem-solving abilities
  • Multitasking and prioritizing
  • Customer Service
  • Conflict resolution
  • Professional phone etiquette
  • Flexible and adaptable
  • Verbal and written communication

Maintenance planning

Work order management

Staff management

Team leadership

Vendor relationship management

Inventory monitoring

Energy management

Facilities management

Budget administration

Budgeting and cost control

Decision-making

Shift scheduling

Scheduling and coordinating

Budget management

MS office

Staff development

Hiring and training

Negotiation and conflict resolution

Work History

Geuandi's Grocery Store

Genurad's
09.2011 - Current
  • Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
  • Coordinated special events such as promotional sales, seasonal celebrations, and in-store demonstrations to drive foot traffic and generate additional revenue.
  • Spearheaded community outreach initiatives to build brand awareness, foster goodwill within the local area, and increase foot traffic in the store.
  • Managed store budget for maximum profitability, ensuring cost-effective measures in purchasing decisions and labor allocation.
  • Led team meetings for clear communication of performance expectations, company updates, and policy changes to maintain a cohesive workforce.
  • Collaborated with corporate headquarters on implementing new directives, sharing best practices, and staying up-to-date on industry trends.
  • Developed strong relationships with vendors to secure advantageous pricing agreements and ensure timely delivery of products.
  • Increased employee productivity through comprehensive training programs on efficient work techniques and best practices.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Maintenance Manager

Five Star Facility Maintenance
10.1211 - Current
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
  • Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
  • Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Implemented energy conservation measures that led to significant savings on utility bills without compromising facility operations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Timeline

Geuandi's Grocery Store

Genurad's
09.2011 - Current

High School Diploma -

Buena Regional High School

Maintenance Manager

Five Star Facility Maintenance
10.1211 - Current

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Robert LukaszewskiManager