Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Beatriz Aceves

Corpus Christi,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Uss Lexington
03.2023 - Current
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for the office.
  • Coordinated appointments, meetings, and conferences.
  • Directed customer communication to appropriate department personnel.
  • Utilized editing programs to proofread content for typo-free emails, memos, and documentation.
  • Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
  • Responded to customer issues to provide immediate resolution and improve retention.

Patient Care Representative

Readivet
03.2022 - 11.2022
  • Communicated with patients to ensure the quality of care and develop care plans.
  • Liaised effectively with patients, doctors, and staff members, assessing medical charts and promoting a high level of communication and interaction.
  • Planned, integrated, and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines.
  • Answered multiple line phone systems for busy animal care facility and responded to questions regarding pricing and services.
  • Processed financial transactions for clients.
  • Assisted with new staff training, sharing key information about veterinary practice and protocols.
  • Managed office phone lines by checking voicemails, returning calls, and directing messages to team members.
  • Compiled physical and digital documents, charts, and reports.
  • Conducted patient intake interviews to collect medical information and insurance details.

EMT-Basic

Texas Star Ambulance
05.2021 - 03.2022
  • Assessed emergencies and prioritized medical care for patients.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Monitored patients from the scene to hospital transfer while conducting in-transit care.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Documented patient condition and treatment to facilitate plan of care.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Rendered direct patient care by stabilizing patients and determining courses of action based on triage.
  • Conducted equipment inspections and vehicle checks in adherence to required maintenance schedules.
  • Trained new hires by offering insight into job duties and assessing shift performance.

Veterinary Receptionist

287 Animal Hospital
02.2019 - 05.2021
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Processed financial transactions for clients.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants.
  • Scheduled appointments, optimizing patient satisfaction, provider time, and treatment room utilization.
  • Trained new staff on office procedures, and medical terminology.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Addressed the healthcare needs of animals by coordinating with veterinarians and following orders.
  • Advised clients on animal care, nutrition, and behavior problems.
  • Interpreted lab results for heartworm testing, parasites, and skin scrapings.
  • Collect and prepare blood, fecal, and urine samples.

Veterinary Nurse

Animal Surgical Group
02.2018 - 01.2019
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Administer medications via IM, IV, and PO per doctor's orders.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Monitored the safety of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification, and checked tags to minimize care errors.
  • Managed medical intervention and therapy for specific animals in collaboration with a veterinarian.
  • Training new staff members in post-operative care and hospital procedures.
  • Maintained communication and transparency with governing boards, department heads, and medical staff.

Veterinary Assistant

Academy Veterinary Hospital
06.2012 - 12.2018
  • Assisted veterinarians in examining animals.
  • Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Trained new veterinary staff on office procedures and requirements.
  • Helped veterinarian with neutering, tooth removal, and casting broken bones.
  • Handled and restrained animals following safety requirements and procedures.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Collected fluids from animals for laboratory testing.
  • Administered immunizations and treatments following veterinarian instructions.
  • Advised clients on animal care, nutrition, and behavior problems.
  • Clipped animals' claws and polished teeth to maintain hygiene.

Veterinary Assistant

Fresno Veterinary Specialty And Emergency Center
08.2016 - 09.2018
  • Released patients to owners with care directions from the veterinary staff.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Operated radiographic and ultrasound equipment.
  • Administered immunizations, blood plasma, and other medications to animals as prescribed by veterinarians.
  • Placement of the intravenous catheter, and administration of fluids.
  • Delivered emergency first aid to sick or injured animals.
  • Monitoring patients under anesthesia and surgical procedures.
  • Prepared and labeled medications and instructed clients on administration.
  • Used high-tech equipment to assist in diagnostic, medical, and surgical procedures.
  • Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.

Education

Associate of Science - Veterinary Technology

San Joaquin Valley College
Fresno, CA

Skills

  • Training and coaching
  • Patient care advocacy
  • Sensitive material handling
  • Self-starter
  • Communication
  • Vital Sign Assessment
  • Emergency Vehicle Driving
  • Prehospital Care
  • Dispatcher Communication

Affiliations

  • Zookeeper, Cat Haven Project Survival (2015-2016)

Certification

  • EMT-Basic, DSHS - March 2020
  • Certified EMT-Basic, NREMT - March 2020

Languages

Spanish
Limited Working

Timeline

Administrative Assistant

Uss Lexington
03.2023 - Current

Patient Care Representative

Readivet
03.2022 - 11.2022

EMT-Basic

Texas Star Ambulance
05.2021 - 03.2022

Veterinary Receptionist

287 Animal Hospital
02.2019 - 05.2021

Veterinary Nurse

Animal Surgical Group
02.2018 - 01.2019

Veterinary Assistant

Fresno Veterinary Specialty And Emergency Center
08.2016 - 09.2018

Veterinary Assistant

Academy Veterinary Hospital
06.2012 - 12.2018

Associate of Science - Veterinary Technology

San Joaquin Valley College

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Beatriz Aceves