Beatriz Aguayo
Haltom City,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Project and training in Work . Motivated to learn, grow and excel in Industry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Self Employed
Self
Ft Worth
01.2022 - Current
- Utilized time management skills to balance multiple tasks simultaneously, ensuring all orders were completed accurately and on time.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with project managers to ensure seamless communication between all parties involved, resulting in improved client satisfaction rates.
Picker
Regal Staffing
Ft Worth
08.2024 - 02.2025
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
REQUESTER SERVICES SPEACIALIST
Mro
Hurst, TX
04.2022 - 08.2022
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Administered accurate account setup, maintenance and closing of customer account information
- Answered average of 100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
FRONT OFFICE ASSISTANT
Matrix Plumbing
Hurst, TX
04.2021 - 10.2021
- Directed phone inquiries, answered customer questions and scheduled appointments
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments
- Maintained clean reception area to promote positive, professional environment for clients
- Followed detailed directions from management to complete daily paperwork and computer data entry
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Group O
Ft Worth, TX
06.2019 - 10.2020
- Answered up to 108 calls per day in busy, fast-paced office for both English and Spanish-speaking customers
- Described product highlights and benefits to help guide purchasing decisions
- Achieved sales targets regularly with solid promotional and cross-selling skills
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Met customer call guidelines for service levels, handle time and productivity
- Recommended products to customers, thoroughly explaining details
- Trained new personnel regarding company operations, policies and services
OFFICE ASSISTANT
Absolute Stone & Tile
Ft Worth, TX
02.2016 - 04.2018
- Completed clerical tasks such as filing, copying and distributing mail
- Interacted with customers by phone, email or in-person to provide information
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Delivered clerical support by handling range of routine and special requirements
- Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers
- Delivered comprehensive bid proposals for Material & Labor projects and gained client approval on costs
Education
High School -
Eastern Hills High School
Fort Worth, TXSkills
- Client Confidentiality
- Scheduling Medical Appointments
- Customer Service
- Administrative Support
- HIPAA Regulations
- Fluent bilingualism
- Verbal communication
- Administrative skills
- Scheduling appointments
- Payment processing
- Billing and invoicing
- Office management
Certification
Certified Mentor, Group O, One Year
Accomplishments
- Supervised team of 80 staff members.
- Collaborated with team of 1 in the development of A & B Stone, which is my side business.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Arabic
Elementary
Timeline
Picker
Regal Staffing
08.2024 - 02.2025
REQUESTER SERVICES SPEACIALIST
Mro
04.2022 - 08.2022
Self Employed
Self
01.2022 - Current
FRONT OFFICE ASSISTANT
Matrix Plumbing
04.2021 - 10.2021
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Group O
06.2019 - 10.2020
OFFICE ASSISTANT
Absolute Stone & Tile
02.2016 - 04.2018
High School -
Eastern Hills High School