Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beatriz Alarcon

Pembroke Pines,FL

Summary

Experienced and enthusiastic professional with over 20 years of expertise in the private aviation industry. Proven ability to effectively manage teams and drive success. Seeking new opportunities to leverage my extensive experience in multicultural marketing, business development, clients and vendors relations, event management, and contribute to the

growth and achievements of an organization.

Overview

22
22
years of professional experience

Work History

Business Development and Marketing Manager

Jetscape Services
01.2012 - 09.2023
  • Research and analyze market trends, customer needs, and competitor activities to identify potential areas for business growth and identify new business opportunities
  • Collaborate with cross-functional teams to identify new market opportunities and drive revenue growth
  • Establish and nurture relationships with potential and existing customers and clients
  • Develop and implement marketing and sales strategies, partnership agreements and marketing plans to achieve business growth objectives
  • Manage budgets and resources allocated to business development and marketing activities
  • Prepare reports and presentations to communicate monthly operation activities, progress, and results to management team and stakeholders
  • Negotiate contracts, partnerships, and sales agreements by working closely with legal and finance teams to ensure favorable terms and conditions for the company
  • Oversee the production and distribution of all marketing material such as promotional brochures, advertising as well as direct marketing, video, promo items, and social media platforms
  • Coordinate logistics for all corporate events such trade shows (NBAA, SDC, Forum Regionals) and company holiday events, hangar events, boat shows, air shows and Super bowl related events
  • Social media manager for all accounts (Facebook, Twitter, Instagram, LinkedIn)
  • Developed a social media strategy that included determining the target audience, content themes, posting frequency, and engagement strategies
  • Created original content such as posts, images, videos, and articles to be shared on all platforms
  • Monitored social media accounts for comments, messages, and mentions and responded to them in a timely and professional manner
  • Worked with analytics tools to track the performance of social media campaigns and activities
  • Measured key metrics such as reach, engagement, and click-through rates to make informed decisions and improve future social media strategies
  • Kept up to date with social media trends and best practices.

Finance Manager

Jetscape Services
03.2008 - 01.2010

- Oversaw financial operations, including budgeting, cash flow, forecasting, taxes, and financial reporting.

Customer Service Supervisor

Jetscape Services
01.2003 - 01.2005
  • Coached employees through day-to-day work and complex problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Customer Service Lead

Miami Executive Aviation
03.2002 - 11.2003

Education

Bachelor of Business Administration (BBA) - Business Administration

Universidad Santa Maria
Caracas,
07.1999

Skills

  • Effective verbal and written communication abilities
  • Leadership skills Ability to lead and motivate a team, delegate tasks, and make decisions
  • Strong analytical and problem-solving skills
  • Software Knowledge: TFBO - Passur - Jetnet Traqpak – Fuerlerlinx – WingX – Flight Plan Flightaware – Acukwik – Airnav -Foreflight - Global Air – Airplane Manager – PJP (Private Jet Pilots) – Salesforce - Microsoft Office – Mailchimp Hootsuite – Surveymonkey – Linktree - Canva
  • Aviation Trade Shows Participation: NBAA-BACE – NBAA Ebace – NBAA Schedulers & Dispatchers – NBAA Regionals – PB EXPO - Corporate Jet Investors – Aero Expo Mexico – Fort Lauderdale Boat Show
  • Volunteer Experience: Air Elite FBO Network Ambassador – Cultivate and promote the Air Elite culture to all employees and customers SoFLY Woman in Aviation International – Girls in Aviation Day Chair

Timeline

Business Development and Marketing Manager

Jetscape Services
01.2012 - 09.2023

Finance Manager

Jetscape Services
03.2008 - 01.2010

Customer Service Supervisor

Jetscape Services
01.2003 - 01.2005

Customer Service Lead

Miami Executive Aviation
03.2002 - 11.2003

Bachelor of Business Administration (BBA) - Business Administration

Universidad Santa Maria
Beatriz Alarcon