Beatriz Arellano
Channelview
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
9
9
years of professional experience
Work History
Corrections Supervisor
Meneses Law
07.2025 - Current
- Supervise, train, and mentor a small group of correctors.
- Perform quality assurance on documents corrected by the team.
- Approve invoices sent by the team every two weeks.
- Maintain and update the SOP for the team.
- Assign clients to the team for them to correct.
- Manage work flow in order for clients to be completed in a timely manner.
Administrative Assistant
Meneses Law
11.2023 - 07.2025
- Call clients to obtain information needed for their immigration forms.
- Answer clients questions about next steps and documents needed for their case.
- Schedule clients next appointment and send reminder text messages.
- Train new employees on how to fill out intake forms and how to use the software.
- Organize notices in order for them to be processed.
- File documents and notices into the client's file.
Customer Service Representative
Oportun
09.2021 - 11.2023
- Call clients to obtain information needed for their immigration forms.
- Answer clients questions about next steps and documents needed for their case.
- Schedule clients next appointment and send reminder text messages.
- Train new employees on how to fill out intake forms and how to use the software.
- Organize notices in order for them to be processed.
- File documents and notices into the client's file.
Designer & Administrative Assistant
Village Antiques
10.2016 - 09.2021
- Create floor plans for the different design projects.
- Create layouts for Village Antiques when new inventory arrives.
- Order, receive, and stage the store with new inventory.
- Manage Village Antiques and Amitha Verma social media accounts.
- Package and ship Amitha Verma’s paint from order coming through e-commerce.
- Create branding for Amitha Verma and Village Antiques.
- Create materials such as intake forms, leasing signage, customer review forms, etc.
Education
Bachelor - Interior Architecture
University of Houston
Houston, Tx05.2016
Associate Degree - Fine Arts
San Jacinto College
Houston, Tx05.2012
Skills
- Training and mentoring
- Customer service
- Attention to detail
- Processes and procedures
- Process improvement
- Project planning
- Performance monitoring
- Active listening
- Data entry
LANGUAGES
Spanish
English
Timeline
Corrections Supervisor
Meneses Law
07.2025 - Current
Administrative Assistant
Meneses Law
11.2023 - 07.2025
Customer Service Representative
Oportun
09.2021 - 11.2023
Designer & Administrative Assistant
Village Antiques
10.2016 - 09.2021
Associate Degree - Fine Arts
San Jacinto College
Bachelor - Interior Architecture
University of Houston