Beatriz Arias
The Bronx,NY
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
6
6
years of professional experience
Work History
Sales Associate
Zara
Queens, New York
10.2023 - 04.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing
- Built relationships with customers to encourage repeat business.
- Attended weekly team meetings to review performance goals and objectives.
- Worked with fellow sales team members to achieve group targets.
- Folded, hung, and organized clothes in a neat and orderly fashion in the fitting rooms.
- Processed returns, exchanges, and store credits according to company policy.
- Kept fitting rooms cleaned, organized and well-maintained.
Front Desk Receptionist
Cassena Care
Stamford, Connecticut
11.2022 - 08.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Assisted nursing home staff with providing meals to residents.
- Organized and maintained supplies in the nursing home activity room.
- Helped create a warm, welcoming environment for new residents transitioning into the facility.
Sales Associate
Footlocker Inc.
Stamford, Connecticut
09.2021 - 11.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
Sales Associate
Victoria's Secret & PINK
Stamford, CT
10.2018 - 03.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
Education
Associate of Arts -
Bronx Community College of The City University of New York
The Bronx, NY06-2022
High School Diploma -
CMSP 327
The Bronx, NY06-2019
Skills
- Reliable and punctual
- Cash Handling
- Reading comprehension skills
- Excellent communication skills
- Outgoing Personality
- Problem-solving skills
- Goal-Oriented
- Teamwork and Collaboration
- Conflict Resolution
- Listening Skills
Timeline
Sales Associate
Zara
10.2023 - 04.2024
Front Desk Receptionist
Cassena Care
11.2022 - 08.2023
Sales Associate
Footlocker Inc.
09.2021 - 11.2022
Sales Associate
Victoria's Secret & PINK
10.2018 - 03.2020
Associate of Arts -
Bronx Community College of The City University of New York
High School Diploma -
CMSP 327