Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Beatriz Ayala

Mesa,AZ

Summary

Enthusiastic and driven Public Services Coordinator deeply passionate about facilitating academic growth and inquiry within educational settings. Drawing upon a wealth of practical experience and a natural aptitude for customer service, excels in seamlessly connecting instructors and students with vital course resources, ensuring an enriching learning experience for all. Adeptness in navigating library operations and technical systems, coupled with a keen eye for detail, enables comprehensive support in Course Resource Services, digital content management, and library reference tasks. Fueled by a genuine commitment to fostering innovation and student success, evident in a proactive approach to staying updated on emerging trends in educational practices. Proven track record of reliability, efficiency, and dedication, wholly invested in contributing to the advancement of scholarly communication initiatives at ASU Library. This opportunity resonates deeply with career aspirations and personal ethos, eager to bring a unique blend of skills and enthusiasm to this role. Genuinely excited about the prospect of joining a team that values dependability, forward-thinking, and efficiency, eager to make a meaningful impact in this dynamic environment.

Overview

14
14
years of professional experience

Work History

Library Aide III

Arizona State University, Tempe Campus
07.2023 - Current
  • Executes meticulous assignments punctually, demonstrating adeptness both autonomously and within collaborative frameworks.
  • Engages in the scanning and refinement of PDF documents adhering to accessibility protocols, leveraging Adobe Acrobat software.
  • Undertakes the digitization of video materials, proficiently employing software to facilitate the integration of closed captioning and the extraction of pertinent video segments.
  • Conducts resource exploration leveraging the ASU Library website and diverse databases to procure requisite materials.
  • Systematizes the arrangement of Course Resource Services repositories in accordance with the esteemed Library of Congress Classification system.
  • Interfaces with pertinent stakeholders utilizing ASU Library's designated ticketing infrastructure, ensuring efficient communication channels.
  • Assists Course Resource Services personnel across an array of projects and administrative obligations as delegated.
  • • Throughout my tenure, I engaged in activities within a controlled office environment, involving extended periods of sitting, standing, and walking. Physical demands included frequent stooping, bending, reaching, lifting objects up to 25 pounds, and exerting force on items weighing up to 100 pounds.
  • • Regular tasks involved accessing books and other physical materials from shelves up to 7 feet in height, occasionally necessitating the use of library ladders.
  • • A meticulous review of completed tasks was an integral aspect of my work.

Hospital Corpsman

United States Navy
08.2019 - 01.2023
  • Delivered comprehensive medical care to military personnel and their families across diverse settings, including hospitals, clinics, and field environments.
  • Performed thorough patient assessments, proficiently administered medications and treatments, and meticulously monitored vital signs to ensure optimal patient outcomes.
  • Collaborated seamlessly with physicians and multidisciplinary healthcare teams to formulate and execute tailored patient care plans, prioritizing the well-being of service members and their families.
  • Demonstrated meticulous attention to detail in maintaining precise medical records, consistently adhering to regulatory standards and protocols to ensure accuracy and compliance.
  • Mentored and supervised junior medical staff, providing guidance on complex clinical procedures and fostering a culture of excellence in healthcare delivery.
  • Spearheaded the development and implementation of a comprehensive training program for incoming medical personnel, resulting in elevated standards of patient care and enhanced operational efficiency within the medical unit.
  • Served as a mentor and advisor to junior personnel, providing guidance and support to promote personal and professional growth
  • Proficiently trained 5 general duty Corpsman and 4 new lab technicians in proper vein puncture, blood collection, and specimen processing techniques which led to 100% PQS completion
  • Processed, received, and distributed 400k patient samples and over 200 specimens from Navel Hospital Guantanamo Bay with zero discrepancies
  • Ensured 100% operational readiness and mission accomplishment for the Navy's 3rd largest Medical Treatment facility, 5 outlying branch health clinics, and Naval Hospital Guantanamo Bay
  • Sole laboratory representative at the COVID-19 collection site, accessioned and processed 20,620 COVID-19 laboratory specimens during world-wide pandemic
  • Cross-trained in Histology, dedicated 56 hours of assistance to staining 3,360 tissue samples which led to a final diagnosis by pathologist with the department.

Project Business Listing Coordinator

Ajilan-Reputation.com
08.2018 - 08.2019
  • Analyzed client-provided data and meticulously organized it into master spreadsheets to facilitate listing claims.
  • Initiated contact with review sites to commence thorough verification processes or to report any listing discrepancies promptly.
  • Ensured the accuracy of content on review platforms through diligent utilization of the Business Listing Dashboard, promptly updating information as required.
  • Offered valuable insights to the Customer Success Management team regarding project progress, and actively participated in client calls as necessary.
  • Contributed feedback to the Product Team aimed at enhancing operational processes and optimizing the functionality of the Business Listing Dashboard.

Store Clerk/Packer

Alpine Valley Bread
01.2016 - 08.2018
  • Skillfully prepared products for shipment by meticulously packing them according to detailed worksheets, ensuring accuracy and adherence to quality standards.
  • Demonstrated consistent excellence in meeting production targets by efficiently fulfilling product orders with precision and attention to detail.
    Upheld stringent quality control measures and adhered to federal regulations as outlined by factory specifications, ensuring the integrity and safety of all products.
  • Proactively implemented measures to safeguard food safety and maintain high standards of food quality, prioritizing customer well-being.
    Warmly greeted customers and remained attentive to product inquiries, providing knowledgeable assistance and fostering a positive shopping experience.
  • Assisted customers in selecting the perfect products to meet their needs, offering valuable insights and recommendations as needed.
  • Responded promptly and effectively to all business demands, demonstrating a keen sense of urgency and importance in addressing customer needs and operational requirements.
  • Efficiently unloaded products directly received from the factory, meticulously inventorying each item to maintain accurate stock levels.
    Performed routine store cleaning tasks to uphold cleanliness and sanitation standards, ensuring a pleasant and hygienic shopping environment for customers.
  • Answered incoming calls with a friendly and polite demeanor, promptly addressing customer inquiries and providing helpful assistance.
    Operated the cash register with proficiency and accuracy, processing transactions efficiently and maintaining financial integrity.ng tasks
  • Answered telephone in a friendly and polite mannerSkillfully prepared products for shipment by meticulously packing them according to detailed worksheets, ensuring accuracy and adherence to quality standards.
  • Demonstrated consistent excellence in meeting production targets by efficiently fulfilling product orders with precision and attention to detail.
    Upheld stringent quality control measures and adhered to federal regulations as outlined by factory specifications, ensuring the integrity and safety of all products.
  • Proactively implemented measures to safeguard food safety and maintain high standards of food quality, prioritizing customer well-being.
  • Warmly greeted customers and remained attentive to product inquiries, providing knowledgeable assistance and fostering a positive shopping experience.
  • Assisted customers in selecting the perfect products to meet their needs, offering valuable insights and recommendations as needed.
    Responded promptly and effectively to all business demands, demonstrating a keen sense of urgency and importance in addressing customer needs and operational requirements.
  • Efficiently unloaded products directly received from the factory, meticulously inventorying each item to maintain accurate stock levels.
    Performed routine store cleaning tasks to uphold cleanliness and sanitation standards, ensuring a pleasant and hygienic shopping environment for customers.
  • Answered incoming calls with a friendly and polite demeanor, promptly addressing customer inquiries and providing helpful assistance.
    Operated the cash register with proficiency and accuracy, processing transactions efficiently and maintaining financial integrity.
  • Operated cash register.

Retail Sales Associate

Ross Dress For Less
06.2014 - 09.2017
  • Extended warm greetings to customers upon their arrival, fostering a hospitable and inviting atmosphere within the store.
  • Courteously aided customers both in-person and over the phone, providing attentive assistance and addressing inquiries to ensure a satisfactory shopping experience.
  • Offered personalized recommendations, facilitated product selections, and efficiently located and retrieved out-of-stock items as per customer requests.
  • Received and unpacked merchandise during early morning shifts, ensuring timely replenishment of inventory to meet customer demand.
  • Processed various forms of payment, including cash, checks, credit cards, vouchers, and automatic debits, with accuracy and efficiency.
  • Engaged with customers in a friendly and informative manner, actively listening to their needs and offering relevant product information and assistance.
  • Executed all cleaning, stocking, and organizational duties within the designated sales area, maintaining a tidy and well-organized shopping environment for customers.

Clerk Assistant

Nilsa's Paper Company
06.2010 - 05.2012
  • Oversaw fundamental accounting tasks, including verifying invoices, reconciling accounts, and processing payments in accordance with company policies.
  • Recorded daily expenditures accurately into the Excel database, ensuring meticulous documentation of company spending for financial tracking and reporting purposes.
  • Managed the organization and maintenance of the company's filing system, ensuring easy retrieval of documents and compliance with record-keeping standards.
  • Upheld the cleanliness and organization of the office area, including maintaining supplies, tidying workspaces, and ensuring a professional and welcoming environment for staff and visitors.
  • Supported administrative functions such as answering phones, scheduling appointments, and assisting with correspondence to facilitate smooth office operations.
  • Managed tax drawers, resolved variances and filed company receipts.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.

Education

B.S.D Interior Design -

Arizona State University

B.S Computer Science -

University of Advancing Technology

A.A.S Computer Programming -

Mesa Community College
03.2019

High School Diploma -

Skyline High School

Skills

Clinical and Operational Skills:

  • Medication Administration & Diagnostic Testing: Ensure precise dosing and accurate patient assessment for optimal treatment outcomes
  • Cardiac Defibrillation & IV Fluid Administration: Proficient in life-saving interventions and fluid management
  • Phlebotomy & Specimen Collection: Skilled in precise blood sampling and maintaining specimen integrity
  • Lifesaving Procedures & Triage: Trained to respond effectively in critical situations and prioritize patient care
  • Medical Procedure Prioritization & Monitoring: Experienced in managing urgent cases and observing patient status changes
  • IV Insertion & Equipment Maintenance: Competent in facilitating medication delivery and ensuring medical device functionality

Compliance, Documentation, and Management:

  • HIPAA Compliance & Medical Records: Ensure patient confidentiality and maintain accurate medical documentation
  • Supply Inventory Management & Data Entry: Proficient in maintaining supplies and accurate records
  • Regulatory Compliance & File Management: Experienced in maintaining compliance and organized documentation
  • Equipment Maintenance & Troubleshooting: Skilled in ensuring safety and resolving issues for smooth operations

Interpersonal and Communication Skills:

  • Team Building & Relationship Building: Foster collaborative work environments and establish rapport with patients and colleagues
  • Organizational Skills & Task Prioritization: Efficiently manage competing priorities
  • Problem Resolution & Independent Judgment: Address challenges and make informed decisions in patient care
  • Written Communication & Customer Service: Accurately document patient care and facilitate smooth transactions

Interpersonal and Communication Skills:

  • Team Building & Relationship Building: Foster collaborative work environments and establish rapport with patients and colleagues
  • Organizational Skills & Task Prioritization: Efficiently manage competing priorities
  • Problem Resolution & Independent Judgment: Address challenges and make informed decisions in patient care
    Written Communication & Customer Service: Accurately document patient care and facilitate smooth transactions

Technical Skills:

  • Microsoft Office Suites: Proficient in Windows Word, Excel, PowerPoint, Access, and Basic Working Knowledge of Visual Basic, C#, C, Java, JavaScript, HTML, with strong internet research skills

Accomplishments

    Certificate of Appreciation:

  • Volunteered as a Mail Clerk at Fort Sam Houston Student Mail Center for 30 weeks, averaging 40 hours per week, totaling 1200 hours of dedicated service from January 1, 2022, to July 31, 2022.
  • Received Certificate of Appreciation in recognition of outstanding commitment and contributions to the Fort Sam Houston community.

    • Letter of Appreciation:

  • Received a Letter of Appreciation from the Commander of Patrol and Reconnaissance Wing ELEVEN for exemplary performance supporting CPRW-11 squadron deployments.
  • Acknowledged for exceptional dedication and professionalism during the COVID-19 pandemic, including the successful facilitation of 390 COVID-19 tests for CPRW-11 personnel.
  • Ensured each service member was medically and administratively supported, contributing to the safe deployment of CPRW-11 personnel.
  • Facilitated successful COVID-19 tracking and notification efforts, resulting in 100 percent mobilization of tested staff members.
  • Date of the letter: [May 27, 2020]

References

  • Gloria Hernández, (480) 292-6880
  • Jose Diaz, (480) 567-8156
  • Samuel Mijal, (602) 501-0184

Timeline

Library Aide III

Arizona State University, Tempe Campus
07.2023 - Current

Hospital Corpsman

United States Navy
08.2019 - 01.2023

Project Business Listing Coordinator

Ajilan-Reputation.com
08.2018 - 08.2019

Store Clerk/Packer

Alpine Valley Bread
01.2016 - 08.2018

Retail Sales Associate

Ross Dress For Less
06.2014 - 09.2017

Clerk Assistant

Nilsa's Paper Company
06.2010 - 05.2012

B.S.D Interior Design -

Arizona State University

B.S Computer Science -

University of Advancing Technology

A.A.S Computer Programming -

Mesa Community College

High School Diploma -

Skyline High School

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Beatriz Ayala