Beatriz Barrera
Houston
Summary
Professional administrative support expert with strong background in sales assistance. Skilled in managing daily operations, scheduling, and client communications. Known for enhancing team collaboration and driving results. Adaptable to changing needs, ensuring seamless workflow and achieving objectives. Proficient with CRM software, Microsoft Office Suite, and project coordination. Reliable, resourceful, and focused on delivering high-quality outcomes.
Overview
13
13
years of professional experience
Work History
Administrative Sales Assistant / HR
BECK AND MASTEN BUICK GMC GULF FWY
02.2020 - Current
- Generated detailed reports
- Maintained and updated records for vacant positions, employee exit files, and personnel actions in PeopleSoft
- Supported sales team with timely preparation of sales proposals, contracts, and presentations to secure new business opportunities.
- Regularly updated organizational charts to reflect staffing changes
- Contributed to a positive work environment by collaborating effectively with colleagues across various departments in achieving shared goals.
- Developed practices and procedures to streamline departmental operations, improving efficiency and compliance
- Handled sensitive client information with discretion while maintaining confidentiality at all times.
- Acted as a backup during the absence of the Senior Accounting Clerk, billing clerk and receptionist ensuring continuity of operations and seamless workflow across multiple departments
- Prepared comprehensive sales reports for management review, assisting in informed strategic decisions regarding market trends and targets.
Receptionist / Secretary
BECK AND MASTEN BUICK GMC GULF FWY
03.2015 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Acted as a backup during the absence of the Senior Accounting Clerk, billing clerk and receptionist ensuring continuity of operations and seamless workflow across multiple departments
- Organized special events, including retirements, holiday parties, and employee appreciation events, ensuring smooth planning and execution
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Managed complex schedules for department leaders and coordinated domestic travel in line with institutional policies
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Reconciled accounts, processed invoices, and managed the departmental purchase card program
- Scheduled and coordinated departmental interviews, managing interview scorecards and compiling overall scoring
- Identified training needs and delivered programs to support staff development, ensuring adherence to institutional standards
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Patient Services Coordinator
The University of Texas MD Anderson Cancer Center
10.2012 - 03.2015
- Answered department calls, took accurate messages, and ensured timely delivery
- Managed on-call schedules and paging systems for seamless departmental operations
- Scheduled patient appointments in Epic and the Queue, providing patients with location details and necessary educational information
- Experienced in scheduling for both adult and pediatric patients across multiple locations for doctors and dietitians
- Managed front desk responsibilities, including patient check-ins and handling over 50 phone calls daily, ensuring efficient and welcoming service
- Verified patient insurance information to confirm coverage for scheduled procedures and appointments, reducing administrative errors and patient delays
- Accurately entered patient information and appointment details into EHR systems, maintaining up-to-date and precise records
- Conducted appointment reminder calls, effectively reducing no-show rates and enhancing patient compliance with scheduled visits
- Maintained accurate patient records, documenting care provided and any notable changes in patient condition for effective care management
- Offered emotional support and companionship to patients, fostering a positive and compassionate care environment
Education
High School Diploma -
SAM RAYBURN HIGH SCHOOL
05-2011
Skills
- Microsoft Office
- Epic & EHR systems
- Bilingual (English/Spanish)
- Verbal & Written Communication
- Customer Service Excellence
- Team coordination
- Strong organization
- Data entry
- Document management
- Scheduling appointments
- Month-end reporting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Sales Assistant / HR
BECK AND MASTEN BUICK GMC GULF FWY
02.2020 - Current
Receptionist / Secretary
BECK AND MASTEN BUICK GMC GULF FWY
03.2015 - 02.2020
Patient Services Coordinator
The University of Texas MD Anderson Cancer Center
10.2012 - 03.2015
High School Diploma -
SAM RAYBURN HIGH SCHOOL
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