Beatriz Barrera
Pasadena,TX
Summary
Administrative support expert with strong background in sales assistance. Skilled in managing daily operations, scheduling, and client communications. Known for enhancing team collaboration and driving results. Adaptable to changing needs, ensuring seamless workflow and achieving objectives. Proficient with CRM software, Microsoft Office Suite, and project coordination. Reliable, resourceful, and focused on delivering high-quality outcomes.
Overview
13
13
years of professional experience
Work History
Administrative Sales Assistant / HR
BECK AND MASTEN BUICK GMC GULF FWY
02.2020 - Current
- Generated comprehensive reports, enhancing decision-making processes for management.
- Leveraged 6+ years of rebate experience to optimize cleaning schedules effectively.
- Conducted monthly audits to minimize chargebacks on processed rebates successfully.
- Updated organizational charts regularly, ensuring accurate reflection of staffing changes.
- Fostered collaboration across departments, contributing to a positive work environment.
- Managed sensitive client data with utmost discretion and confidentiality.
Receptionist / Secretary
BECK AND MASTEN BUICK GMC GULF FWY
03.2015 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Acted as a backup during the absence of the Senior Accounting Clerk, billing clerk and receptionist ensuring continuity of operations and seamless workflow across multiple departments
- Organized special events, including retirements, holiday parties, and employee appreciation events, ensuring smooth planning and execution
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Managed complex schedules for department leaders and coordinated domestic travel in line with institutional policies
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Reconciled accounts, processed invoices, and managed the departmental purchase card program
- Scheduled and coordinated departmental interviews, managing interview scorecards and compiling overall scoring
- Identified training needs and delivered programs to support staff development, ensuring adherence to institutional standards
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Patient Services Coordinator
The University of Texas MD Anderson Cancer Center
10.2012 - 03.2015
- Ensured timely message delivery by managing department calls effectively.
- Streamlined departmental operations by organizing on-call schedules and paging systems.
- Coordinated patient appointments in Epic, providing essential location and education details.
- Scheduled appointments for adult and pediatric patients across various locations efficiently.
- Managed front desk operations, handling over 50 calls daily with welcoming service.
- Verified patient insurance to confirm coverage, reducing administrative errors significantly.
Education
High School Diploma -
SAM RAYBURN HIGH SCHOOL
PASADENA, TXSkills
Strong organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Sales Assistant / HR
BECK AND MASTEN BUICK GMC GULF FWY
02.2020 - Current
Receptionist / Secretary
BECK AND MASTEN BUICK GMC GULF FWY
03.2015 - 02.2020
Patient Services Coordinator
The University of Texas MD Anderson Cancer Center
10.2012 - 03.2015
High School Diploma -
SAM RAYBURN HIGH SCHOOL