Beatriz Benitez
Somerton,AZ
Summary
Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Payroll Administrator
Topflavor Farms
Yuma, Arizona
08.2022 - Current
- Updated employee profiles with changes in job titles or salaries as required.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Assisted in preparation of monthly financial reports for management review.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Processed off-cycle payments accurately within specified deadlines.
- Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
- Verified employee hours worked against timesheets provided by supervisors.
- Tracked vacation accruals and sick leave balances for all employees.
- Assisted in preparing year-end W2s and other tax forms for distribution to employees.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
- Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
- Prepared monthly reports on payroll costs for management review.
- Ensured compliance with all applicable federal, state, local laws related to payroll administration.
- Resolved discrepancies between payroll records and employee inquiries.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Conducted audits to ensure accuracy of payroll data.
- Managed payroll for employees at different locations.
- Processed employee rehires, transfers, terminations and withholdings.
- Calculated and applied wage garnishments.
- Liaised with HR and finance departments to align payroll processing with overall company policies.
Customer Service Representative
Advanced Call Center Technologies LLC
San Luis
05.2022 - 07.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Produce packer/cutter/box maker/ assistant foreman
Hilltown Packing Co.
Salinas, California
11.2013 - 11.2021
- Packed/cut lettuce quickly and accurately
- Assemble boxes on days needed
- Fulfill the foreman's duties while he was absent
- Clock in employees with a manual scanner also used scanner to precisely give lunch, breaks and to clock out.
- Ensure the workers are doing their jobs and following the protocols.
- Fill out a binder with chlorine information and any other defects found in field
- Be attentive and make sure the labels given for the products match the information of the field, product thats supposed to be packed and verify the date is correct.
- Finish the end of the day by filling in paperwork with accurate attendance and the crew's production numbers of the day (number of boxes made, variety, brand, packing info etc.)
Customer Service Representative
Advanced Call Center Technologies
San Luis, Arizona
05.2014 - 10.2014
- Answer phone calls of AT&T customers regarding their bills, wanting new services and any other questions about their account
- Achieved high sales percentage with consultative, Value-focused customer service approach
- Accurately answer product question with up to date knowledge of sales and store promotions
Education
High School -
Kofa High School
Yuma01.2013
Skills
- Excellent communication skills
- Organized and Punctual
- Tech-Savvy
- Quick problem solving and critical thinking Skills
- Inquisitive to learn and is able to learn at a fast pace
- Data reconciliation
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Time management
Timeline
Payroll Administrator
Topflavor Farms
08.2022 - Current
Customer Service Representative
Advanced Call Center Technologies LLC
05.2022 - 07.2022
Customer Service Representative
Advanced Call Center Technologies
05.2014 - 10.2014
Produce packer/cutter/box maker/ assistant foreman
Hilltown Packing Co.
11.2013 - 11.2021
High School -
Kofa High School