Summary
Overview
Work History
Education
Skills
Timeline
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Beatriz Carvajal-Luna

Upland,CA

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing schedules. Positive nature with excellent people skills. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Stay at Home Mom

Planned Career Break
08.2014 - Current
  • Took an intentional pause to focus on my pregnancy, followed by a second pregnancy in 2019
  • I am officially done having babies, have a full time caregiver, I am excited, energized and eager to return to work
  • During this time I acquired excellent time management skills, organization skills, and multitasking skills.

High School Admissions Representative

Everest College
San Bernardino, California
03.2010 - 08.2014
  • Generated qualified leads through conducting presentations at high schools
  • Addressed and attended community groups, college nights and career fairs
  • Contacted and followed up on high school leads I generated
  • Scheduled appointments with prospective students and their parents
  • Made admissions presentations to prospective students and their parents
  • Gave prospective students a tour of the college
  • Scheduled placement exams and discussed results with applicants
  • Maintained accurate records of student applications and documents.
  • Collaborated with other departments within the university on various projects related to admissions initiatives.
  • Reviewed applications for accuracy and completeness before forwarding them to the admissions committee for further evaluation.
  • Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.

Admissions Support Coordinator

Westwood College
Upland, California
02.2006 - 03.2010
  • Excellent frontline/ Front desk customer service of current and potential students, which included answering and distributing telephone calls to appropriate representatives/staff, and routing internal and external materials to appropriate college personnel
  • Provided daily data entry and word processing support, and generated a variety of daily and weekly lead and sales reports for leadership staff
  • Assigned, entered and distributed all leads in a timely manner
  • Processed applications throughout the day
  • Provided information to employees
  • Strict adherence to all processes and procedures set forth in the Admissions Policy and Procedure Manual and other company policies
  • Adhered to all deadlines set forth by Corporate Admissions Operations
  • Assisted team members, support admissions representatives, and other staff members with excellent customer service
  • Provided support for special projects as assigned by the Director of Admissions
  • General filing/faxing/organizing and other office related duties as assigned

Education

Cosmetology License - Cosmetology Education

Salon Success Academy
Upland, CA
06.2006

High School education -

Alta Loma High School
01.2006

Skills

  • Computer Literacy
  • Bilingual/Biliterate Spanish
  • Outstanding customer service
  • Positive energetic attitude
  • Multitasking skills/ Detail Oriented
  • Microsoft Office
  • Great communication skills
  • Problem-Solving

Timeline

Stay at Home Mom

Planned Career Break
08.2014 - Current

High School Admissions Representative

Everest College
03.2010 - 08.2014

Admissions Support Coordinator

Westwood College
02.2006 - 03.2010

Cosmetology License - Cosmetology Education

Salon Success Academy

High School education -

Alta Loma High School

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Beatriz Carvajal-Luna