Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Beatriz Castillo

FL

Summary

Driven and bilingual professional with a strong background in accounts management, demonstrated at Shell Lumber and Hardware. Excelled in bank reconciliation and customer service, streamlining invoice processing and enhancing vendor relations.

I am dedicated to streamlining operations, meeting deadlines, and delivering high quality results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Accounts Payable /Accounts Receivable

Shell Lumber and Hardware
07.2017 - Current

•*Supervisor

• Managed invoice processing, including scanning and data entry.

• Analyzed weekly open reports for outstanding invoices for weekly check run.

•Compliance with the three-way match process.

• Established and updated vendor accounts, resolving any discrepancies and accounts on hold.

• Collaborated with colleagues across regions and handled vendor communications via phone and email.

•Managed incoming and outgoing mail, ordered office supplies, and maintained office equipment.

•Train/Arranged workstations for new employees and prepared documents, memos, and reports.

•Daily Cash Flow

•Daily passoff

•Cash ordering

•Deposit daily cash and receive empyreal when coming to collect weekly cash.

•Prepare bags for register

•Reconcile all Credit cards

•Collect payments from customer and send monthly statements.

•Open accounts for Customer (Credit, Cash accounts or Credit card account.

•Deposit/Scan check payments into bank.

•Monthly Bank reconciliation

• Journal Entries


*Cover all position in bookkeeping department.




*Trained in register, Inventory and dispatch for one year recommended to become a supervisor.


Front Desk Receptionist

Ventura Holdings
06.2013 - 07.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting with great customer service skills.

Assistant Manager

Little Caesars Pizza
06.2011 - 07.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit cash into bank.
  • Completed regular inventory counts to verify stock levels, forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Open and close store

Education

High School Diploma -

Miami Central Senior High School
Miami, FL

Graduate Certificate - Certified Nursing Assistant

Florida Career College
Miami, FL
07.2012

Skills

  • Bank Reconciliation
  • Invoice Processing
  • Accounts receivable management
  • Cash Flow Management
  • Bilingual [English/Spanish]
  • Accounts Payable management
  • Microsoft Excel
  • Posting payments
  • Problem Solving
  • Organizational Skills
  • Customer Service

Certification

Certified Florida Public Notary

June 2024 - June 2028

Timeline

Accounts Payable /Accounts Receivable

Shell Lumber and Hardware
07.2017 - Current

Front Desk Receptionist

Ventura Holdings
06.2013 - 07.2017

Assistant Manager

Little Caesars Pizza
06.2011 - 07.2013

High School Diploma -

Miami Central Senior High School

Graduate Certificate - Certified Nursing Assistant

Florida Career College
Beatriz Castillo