Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

BEATRIZ CEJA

Schaumburg,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Account Manager

UPS
05.2022 - Current
  • Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions.
  • Analyzes customers’ billing technology to understand their needs and recommends UPS products and services.
  • Builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.
  • Maintains book of business (ground, air, international), for accounts that have a high impact on a given sales area, to grow and execute against the business plan.
  • Executes on previously signed contracts to introduce new products and services to customers and expand business within customer accounts.
  • Monitors existing accounts’ statistics to uncover additional sales opportunities (increase in volume, increase in frequency, new lanes).

District Health and Safety Supervisor

UPS
11.2021 - 04.2022
  • Ensured operations and H&S Committees in the division implement effective health and safety prevention and wellness activities and safety recognition programs.
  • Conducted Co-chair, Wellness Champion, and Committee Member training to ensure CHSP effectiveness and regulatory compliance.
  • Educated and developed operations management programs on safety processes through ongoing feedback and support.
  • Provided assistance and support to ensure all facilities within the division receive the required minimum internal safety audits annually.

Lead Operations Supervisor

UPS
11.2020 - 11.2021
  • Assessed the projected performance plan to verify the correct number of drivers and routes are allocated.
  • Reviewed and analyzed work processes and work schedule information to identify opportunities to reduce costs and improve performance.
  • Conducted pre-work communication meetings to outline the operation plan, new work rules, and reiterate safety policies.
  • Participated in the development and implementation of work process plans to maximize center proficiency and achieve business results.

Human Resources Manager

UPS
10.2017 - 11.2020
  • Provided consultative guidance for business management, to develop resolution strategies for employee issues and concerns in a timely and effective manner.
  • Utilized feedback from multiple sources to determine priorities and evaluate needs for management education or process improvement.
  • Managed talent sourcing and workforce planning process to ensure requisition needs are promptly filled with high caliber candidates.
  • Assisted management with utilizing HR tools (Workday) to maximize employee performance, achieve organizational effectiveness, improve employees' engagement, and ensure legal compliance.

Education

Master of Business Administration - Human Resource Management

Roosevelet University
Schaumburg, IL
09-2025

Bachelor of Science in Technical Management - Human Resource Management

DeVry University
09.2018

Skills

  • Data Analytics
  • Legal Compliance
  • Revenue Generation
  • Project Management
  • Diversity and Inclusion
  • Contract Negotiation
  • Business Development
  • Internal Communications
  • Organizational Management
  • Client Relationship Management

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Hispanic Latino Business Resource Group
  • Women's Leadership Development
  • Employee Enhancement Experience

References

References available upon request.

Timeline

Account Manager

UPS
05.2022 - Current

District Health and Safety Supervisor

UPS
11.2021 - 04.2022

Lead Operations Supervisor

UPS
11.2020 - 11.2021

Human Resources Manager

UPS
10.2017 - 11.2020

Master of Business Administration - Human Resource Management

Roosevelet University

Bachelor of Science in Technical Management - Human Resource Management

DeVry University

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BEATRIZ CEJA