Summary
Overview
Work History
Education
Skills
Timeline
Generic

BEATRIZ CORRAL

Las Vegas

Summary

Hardworking administrative professional proficient in data gathering, customer service and records management. Knowledgeable about best practices in accounts receivable and collections activities. Good multitasker and problem-solver. Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.

Overview

15
15
years of professional experience

Work History

Billing Assistant

Republic Services
LAS VEGAS
07.2024 - Current
  • Followed up on unpaid invoices to ensure timely collection of payments due.
  • Entered new customer information into the system, including credit limits and payment terms.
  • Maintained accurate records of all transactions processed within the billing system.
  • Reconciled accounts to ensure accuracy of billing information.
  • Assisted with month-end closing procedures related to billing activities.
  • Monitored collections activity and maintained contact with customers regarding overdue payments.
  • Managed customer accounts and updated records as needed.
  • Responded promptly to inquiries from internal and external customers regarding billing issues.
  • Organized, opened and filed incoming mail.
  • Managed all payments processing, invoicing and collections tasks.
  • Answered customer questions to maintain high satisfaction levels.

Residential Sales Agent

Republic Services
LAS VEGAS
11.2023 - 07.2024
  • Advised clients on the most suitable property options based on their requirements and budget.
  • Responded to customer inquiries and provided accurate information about products, services, and pricing.
  • Attended regular training sessions on topics such as negotiating techniques and customer service skills.
  • Built strong relationships with clients by providing exceptional customer service.

Specialist 1, 2,

Republic Services
Las Vegas
08.2021 - 11.2023
  • Analyzed customer needs and recommended appropriate products or services.

HOSTESS

Treasure Island Hotel & Casino
Las Vegas
04.2010 - 07.2021
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Provided menus to customers and answered questions regarding menu items.
  • Assisted servers in bussing tables when needed during busy periods.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Verified reservations and wait times with customers.
  • Ensured compliance with health and safety regulations at all times.
  • Accurately recorded customer information into reservation system.
  • Greeted customers and provided them with menus.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Resolved any customer complaints or issues quickly and professionally.
  • Maintained a clean and organized dining area.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Greeted guests upon arrival and escorted them to their tables.

Education

High School Diploma -

BASIC HIGH
Henderson, NV
06-2003

Skills

  • FLUENT IN SPANISH
  • Payment tracking
  • Dispute resolution
  • Research skills
  • Account updates
  • Invoice processing
  • Refund checks
  • Customer service
  • Problem-solving
  • Attention to detail

Timeline

Billing Assistant

Republic Services
07.2024 - Current

Residential Sales Agent

Republic Services
11.2023 - 07.2024

Specialist 1, 2,

Republic Services
08.2021 - 11.2023

HOSTESS

Treasure Island Hotel & Casino
04.2010 - 07.2021

High School Diploma -

BASIC HIGH

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