Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

BEATRIZ CORTEZ

San Diego,California

Summary

Dynamic Administrative Assistant with over 16 years of experience, including a successful transition to virtual assistance. Excelled at NEXSTAR COMPANY by enhancing operational efficiency and customer satisfaction. Skilled in MS Office and bilingual communication, demonstrating exceptional organizational abilities and a friendly, positive attitude. Proven track record in improving client service and streamlining administrative processes.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Administrative Assistant

NEXSTAR COMPANY
San Diego, CALIFORNIA
07.2008 - Current
  • Served as the primary point of contact for facilitating operational and administrative inquiries.
  • Guest Coordinator with great customer service skills.
  • Greet clients and visitors, and route them to the appropriate department and staff members.
  • Assist in Sales and Advertising - I have over 16 years of experience, including 3 years as a virtual assistant from 2020 to 2023, where I successfully transitioned my skills to a remote environment and then returned to in-office. I managed various tasks, including calendar management, scheduled appointments, and was responsible for email correspondence to coworkers and clients, data entry, monitored and verified television commercials for two big network TV stations in San Diego and Los Angeles, and provided exceptional customer service.
  • Assist in the Finance Department by updating our employee directory and extensions, and distributing it to all employees. Notarized invoices for FOX5 and KTLA TV stations.
  • Coordinated mailings, including sorting mail and preparing packages for shipping via courier service or postal service, for two TV stations, FOX5 and KUSI San Diego.
  • Maintained office supplies inventory by checking stock to determine inventory levels for two TV stations, FOX5 and KUSI.
  • Call and confirm guests for the FOX5 morning news show.

Receptionist

WOMEN'S FITNESS WORLD
Chula Vista, CALIFORNIA
06.1997 - 09.2007
  • Provide excellent customer service for health club members by making sure their needs were being meet
  • Assist in the training of new staff
  • Maintained office and faculty supplies to keep optimum stock on hand
  • Observed visitor logbook and issued passes to maintain security of premises

Courtesy Clerk

VONS GROCERY STORE
Imperial Beach, CALIFORNIA
05.1996 - 06.1997
  • Greeted and thanked customers upon store entry and exit
  • Arranged items on shelves and returned products to correct aisle locations
  • Conferred with customers by telephone or in-person to provide product or service information

Education

Southwestern College
Chula Vista, California
07.2023

Skills

  • Reception oversight
  • Friendly, positive attitude
  • Outstanding organizational skills
  • Scheduling
  • Bookkeeping
  • Research
  • Account balancing reconciliation
  • Purchase orders organization
  • Networking
  • Team building
  • Multitasking Abilities
  • MS Office
  • Google Drive
  • Bilingual

Certification

Notary Public

Languages

Spanish

Timeline

Administrative Assistant

NEXSTAR COMPANY
07.2008 - Current

Receptionist

WOMEN'S FITNESS WORLD
06.1997 - 09.2007

Courtesy Clerk

VONS GROCERY STORE
05.1996 - 06.1997

Southwestern College

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BEATRIZ CORTEZ