Created and distributed marketing materials and attended networking events to promote agency and its services to potential referral partners.
Answered office phone and emails to schedule appointments, answer questions, and document information.
Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff, and title companies, and drove on-time, smooth, and stress-free closings.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Supported office clerical functions using word processing and other software, email and office machines.
Managed client communication, scanning documents and distribution of mail.
Processed accounts payable and accounts receivable updates to maintain current financial records.
Medical Assistant
Kaiser Permanente
Anaheim, CA
03.2018 - 01.2022
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Answered office phone and emails to schedule appointments, answer questions and document information.
Referred and scheduled patients for specialized testing, Cesarean deliveries, inductions, surgery, etc
Administering injections, assisting with minor surgical procedures and phoning patients to review lab results
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Admitting Clerk
Kaiser Permanente
Anaheim
07.2017 - 03.2018
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Collects & informs patients of required co-payments/deposits as necessary
Managed medical practice administrative needs to provide patient satisfaction.
Created and maintained accurate and confidential patient files according to regulatory mandates..
Interview patients or their representatives to obtain required information & makes referrals to Financial Counseling as necessary
Performs pre-admission functions for surgery & labor & delivery cases
Collaborates w/ nursing & other clinical departments to facilitate bed assignments for non-elective & elective admissions to the hospital
Verifies eligibility & obtains authorization for admitting patients to the hospital
Lead Medical Assistant (front and Back Office)
CA Head & Neck Specialist
Murrieta, CA
02.2017 - 07.2017
Handled payment processing and provided customers with receipts and proper bills and change.
Responsible for collection and scanning of proper ID, insurance cards, co-pays and input demographics into EMR time of check in.
Assisted back office patient processes to reduce office wait times.
Supervised, trained and coached team of medical assistants.
Maintaining strategies in handling administration based on the need of the patient
Assisted patients with registration, new patient paperwork and check-out process.
Medical Assistant
Loma Linda University Children's Hospital, Pediatric Specialty Clinics
San Bernardo
08.2015 - 02.2017
Review all disability and FMLA claim request and works directly with the provider in completion of the documents
Keeping up with inventory and ordering medical supplies
Processing orders for labs and diagnostics, Preform acute measurement of vital signs, including blood pressure temperature, pulse, reparations and body weight and height
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Education
BLS -
American Heart Association
Temecula
06-2024
Associate of Arts - Social/Behavioral Sciences
Mt. San Jacinto Community College
Menifee, CA
05.2022
Medical Assistant -
UEI College
Riverside
04.2012
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Administrator - Transaction Coordinator
HomeSmart Realty West
09.2022 - 08.2024
Medical Assistant
Kaiser Permanente
03.2018 - 01.2022
Admitting Clerk
Kaiser Permanente
07.2017 - 03.2018
Lead Medical Assistant (front and Back Office)
CA Head & Neck Specialist
02.2017 - 07.2017
Medical Assistant
Loma Linda University Children's Hospital, Pediatric Specialty Clinics